BROOKDALE BROOKFIELD MC

My mom was a resident of Brookdale memory care in Brookfield for about 3 years. The entire facility was clean, bright and cheerful. The staff were excellent, friendly, welcoming, caring, patient, alert, helpful and attentive. I visited mom 2 or 3 times every week. The staff knew me and greeted me by name, and I knew their names. Communication was very good with the staff and management and with the executive director, Nicole Armstrong, who regularly reviewed and discussed mom’s needs and options with me. They have many regular daily activities as well as other seasonal and monthly activities, and I participated in many of them with mom. I know that mom enjoyed living at Brookdale in Brookfield.

My mom stayed at Brookdale in Brookfield in their memory care facility.The atmosphere was very warm and friendly. I visited her almost every day. The staff was amazing and so caring toward my mother and the other residents. I couldn’t have been more impressed and grateful for the care she received. They addressed issues and concerns immediately. The nurse in charge, Nicole Armstrong, made this difficult time in my family’s life much less stressful. She genuinely cared for our mother and we could see how much she cared for all the residents. I had numerous meetings with her where she explained my mother’s needs and what additional care would be required. I felt the cost was very reasonable. I have told my children that if I need to go into a facility, that is the only one I want to go in.

My dad, Melvin Krauss, was a resident at assisted living, and later memory care at the Brookdale Woelfel facility. We were so very fortunate to have found this facility, as it was the perfect match for my dad and his fun loving personality. The staff was always attentive to dad's needs and very accessible to my family...day or night. It takes special, caring people to work with residents who have memory issues. They bent over backwards to accommodate our dad's Needs. We visited dad 2-3 times each week and personally witnessed the compassionate care all the residents received. Kudos to all the staff and special thanks to Nicole Armstrong who worked tirelessly on our behalf. Note: we were so pleased with Brookdale, that my mom, who lived in Dallas, moved into independent living in Brookdale's Garland, TX location.

I cannot say enough wonderful things about the Memory Care Unit at Brookdale in Brookfield. My Grandmother lived there for 2 years until she passed away. From the moment we walked through the doors, we felt a sense of warmth, professionalism, and genuine care. The staff was incredibly compassionate, patient, and well-trained in dementia care, and ensured that each resident received personalized attention and respect. The facility itself was clean, well-maintained, and thoughtfully designed to create a safe and comfortable environment for residents. They structured daily activities which helped the residents engaged and maintain their cognitive and emotional well-being. The Executive Director is outstanding. She kept our family well-informed and involved, offered updates and support, which gave us great peace of mind in the final years of my Grandmother's life. She helped us navigate in-place hospice care so my Grandmother did not have to move as her health declined and was with us every step of the way during her final days and hours. If you're looking for a place where your loved one will be treated with dignity, kindness, and expert care, I highly recommend Brookdale. They made a world of difference for our family, and we are truly grateful for the love and attention they provided every day.

My mom was in all 3 Brookdale facilities in Brookfield, and we always felt she was getting such wonderful care and attention. Brookdale also did a nice job inviting the families for receptions or to see the residents' artwork or crafts. They had many activities for the residents and respected many of the holidays with themed events. The team was so patient with my mom's cognitive decline as well. They also helped us learn how to be better working through her dementia. We were so happy we chose Brookdale.