BROOKDALE KETTERING

The community is awesome. Staff and residents are so supportive. It is not perfect, improvements can be made, but it provides a great many excellent services for the price. I have been very happy here. So glad I moved here! Hope you will join us!

We absolutely love visiting my grandma here and all the fun things they do with their residents! The staff is friendly and makes you feel very welcome!

Moved my parents into Brookdale Kettering last Friday. Kristen (sales and marketing) is awesome—she’s a big reason we decided on Brookdale. The move-in went smoothly, and Kristen even spent about an hour setting up cable for our parents’ TVs. Great first day service! Then, apparently on Sunday night, just two days into their stay, my dad’s wallet was opened and $100 was stolen from it. When this was reported to the director at Brookdale, she suggested to me that my parents may want to install cameras in their rooms. I said this was a good idea, and that Brookdale would, of course, pay for the cameras and installation. The director said No, my parents would have to pay for that themselves. I said I expected $100 would be deducted from his next month’s rent, and was again told No, they couldn’t do that. So the top-level staff is very kind and friendly, but they do very little to protect the possessions of their residents. I can still recommend Brookdale Kettering for those wanting independent and assisted living facilities. But don’t take anything there of value, because its safekeeping is not guaranteed. I wish the executive staff would work harder to protect what their residents worked hard all their lives to attain.

We have been very happy with our Mom's home at Brookdale. She loves her apartment in Independent Living; the staff is very responsive and caring. My Mom feels safe and never worried at all during COVID - they followed every rule and protocol and kept a clean and healthy building. She loves the activities and most of all, she loves the staff. They are the best. Five star!

I recently visited this facility and upon walking in, I immediately felt the warmth and kindness of the staff. It was happy hour with music and residents were having a wonderful time. The decor is a little outdated, but the friendliness is so much more important. My mom was in a brand new facility and it was beautiful. But the staff did not plan things for residents and it was very boring. I don’t understand the one star reviews, but I suspect a few are from disgruntled former employees. I highly recommend this facility.