Sunrise at Montgomery Village

After visiting several assisted living facilities in Maryland my family chose this Sunrise because the staff is extremely supportive, warm and knowledgeable. The staff has gone above and beyond to make my Mom comfortable and to help us navigate any issues. Some pluses include onsite doctors, friendly front desk employees, excellent nursing and healthy meals that offer variety and dining options. We recently moved to a section with enhanced activities, which has greatly improved my Mom’s daily life and mood.

Our family had a wonderful experience with the care given to our late mother when she was a resident of Sunrise Montgomery Village Assisted Living from May 2024 until Sept. 2025. The building is very well maintained and does not have a "nursing home" feel. Rooms are large enough to bring furniture to create a comfortable living space. The food service was good and they are able to fill individual requests for meals, just ask! Above all, the caregivers and nursing staff are truly caring people who often went above and beyond to not just meet physical needs but to make our mother feel like a family member. Just looking at the number of years people stay employed there is a testament to their satisfaction with working there. Nurses and the Director of Wellness Center, as well as the 4th Floor Manager in particular were always responsive to our requests and made us feel certain that our mother's needs were both understood and were fully met. Above everything else, our mother felt at home and developed true friendships with her caregivers, nurses and fellow residents. Having toured other facilities and experienced care given in nearby rehab centers, Sunrise MV was by far the best assisted living residence we saw in both Gaithersburg and Frederick. We highly recommend Sunrise and know that when any other family member has a need, this is the place we will go.

My grandfather was on the memory care floor before he passed away and the lack of care and the disrespect was unreal. The caregivers are so rude, rough and lazy. All except for Beze, Ondea, and Gladice (I hope I'm spelling their names right). Those three were the only ones that went above and beyond on that floor for my grandfather. If you show up in the evening most are looking at their phones or nowhere to be found and Neglect the residents needs. If you say anything to the coordinator she doesn't care about the well being of the residents. She's very rude and unprofessional. If you choose to place your family member on the memory care floor I'd highly suggest putting a camera in their room for your own piece of mind and meeting every caregiver beforehand. Do a thorough walk thru. I wish my family did in advance.

Recently I was helping a senior friend look for an assisted living facility and although we ended up choosing a different place, Sunrise ranked in our top two! We loved many things about this facility. From the super nice salesperson (yay, Kim!) to the delicious food (kudos, Roger!), we were impressed. The facility is clean, staff friendly, and there is even a sweet resident dog, Dagwood. There are many opportunities for residents to interact and a great courtyard for outdoor mingling. They even have medical staff available 24/7! If you are looking to place a loved one in an assisted living facility, you should definitely consider Sunrise.

We are an extremely close family and when my father was diagnosed with dementia on the back of a cancer diagnosis, we were beyond devastated. We felt hopeless-we knew he needed extra care that we couldn’t provide as the disease progressed but we were broken-hearted thinking he’d be away from us, he’d never adjust to a facility, we would feel horrible every time we went to see him-we honestly couldn’t even imagine it. He had a terrible rehab experience at a senior care facility in Bethesda right before his time at Sunrise 2 months ago and we were honestly just bereft. From the moment we went to meet with Kim at Sunrise, we felt hope for the first time. She was so kind to us and we were immediately embraced by everyone there not only telling us he would be treated as family but we could see just from the interaction that the residents and staff were like a big family. Sara and Jonathan are wonderful (and Dagwood the “family” dog makes you feel like you’re truly at someone’s home as he lays in front of the fireplace!) Kim helped us to facilitate getting my dad there and welcoming him and us and making us feel immediately like we had found the place for him. I NEVER dreamed my dad would ever adjust much less within 2 months and now when we got to visit him (4-5 days a week usually as we try to let him continue to adjust and we adjust ourselves), he is usually found at an exercise class or he’s on a scenic ride or he’s proudly cleaning HIS room. The other day, my mom and I walked into him wearing a mask at a Mardi Gras party! My dad wouldn’t have done that pre-disease and he was happily eating cupcakes and watching the parade on TV. My dad hasn’t danced in years and not only did he dance a few times, my mom danced with him on Valentine’s Day and it was a moment I have on video I’ll never forget. The place is spotless and they absolutely encourage families to participate in any activity (I’ve got to say, I’ve enjoyed the trivia and batting balloons around and doing senior zumba and I’m not a senior!) My dad has never played bingo in his life and he is now proudly telling us about his bingo games when we go to see him. He’s so proud of his space and always shows us different things when we go to visit. The staff is absolutely wonderful. From the front desk staff to the staff on the third floor, everyone is so welcoming and we’ve come to feel like they are family. Christina, Akansha, Diamond, Oneda and the whole staff on the 3rd floor-they are absolutely wonderful. Christine comforts us with her expertise and holds caregiver meetings which helped my mother tremendously. Akansha keeps my father and the other residents entertained all day long and even if he’s in his room hanging out with us, she brings him ice cream and treats which makes his eyes light up. Oneda, BB, Diamond and the entire staff on the 3rd floor take care of my father with love and compassion and there aren’t words to thank them for care that is not easy. They make you feel like they are just caring for your loved one when in reality, they are juggling a lot of balls. The housekeeping staff keeps the place spotless and the maintenance team is wonderful. When someone has dementia, it is one of the hardest things you will ever go through. I honestly thought I’d never smile when I went to visit him at a memory care unit but my mom and I are smiling and laughing with the staff and the other residents whom we’ve gotten to know and their families who are going through the same thing. Words cannot express how much we appreciate everyone at Sunrise.