Aegis Gardens at Newcastle

Where do I begin … We are so thankful for this wonderful brand-new community. Without a doubt this is an impressive five-star facility. We moved my Mother-in-Law (MIL) Trudy to Aegis Gardens mid-February. I cannot express how impressed we are with the facility and staff. From the first moment we walked through the door the management and staff has been supportive, caring and compassionate. They have gone above and beyond to make sure my MIL feels welcome and cared for. They treat her like family. It’s obvious that the devoted management and staff genuinely care for the residents (and family). This facility was built with the residents in mind. They offer so many amenities such as on-site beauty and nail salon, movie theater, koi pond, indoor water fountain, swimming pool, workout room, tea rooms, barbershop, game room with actual slot machines (no you can’t win money 😉 but you can win prizes), lounge with a lake view. Daily resident trash pickup. Resident outings, exercise classes, etc. Tenants also receive toilet paper, paper towels and soap. The list of amenities goes on and on. Aegis Gardens also provides outstanding culinary offerings! Meals are prepared by their Chef who offers Asian cuisine as well as made to order, cheeseburgers, sandwiches, fish and chips, etc. They also have a noodle bar. Coffee, tea and snacks are available during the day. The décor throughout the facility reflects an opulent Asian theme. Aegis members flew to China and handpicked the wall coverings, beautiful artwork, wall dividers, furniture etc. and had it shipped to Aegis Gardens. They also have multiple flat screen LCD’s hanging on the walls that show activities and residents enjoying the activities. They also won a well-deserved prestigious National Award for Best Architecture and Design in the senior living category. They offer studios to 2-bedroom apartments. Some of the apartments have beautiful lake views. There are safety rails outside the apartments. Their attention to detail is phenomenal. They even offer perks to family members such as: the use of motorized bikes to explore the nearby trails and parks, monthly family meetings, wellness profile emails (basically this is a report that tracks activities and a general assessment of the resident and it’s sent to family members), attend lecture series, family movie matinees and classes with residents. The feeling I have when I walk through the door is not of an assisted living facility but the atmosphere you would feel at an upscale 5-star hotel. The environment is positive, and the residents seem very happy and content. Although Aegis Gardens emphasis is on the Asian community every nationality is welcome. If you or your love one is looking for a place to call home I highly recommend Aegis Gardens. Thanks to Meng, Ellie and Morgan, for your help with the orientation and move-in process! Thanks also to Nicki, Nancy, Margaret, Chris and the rest of the staff for all that you do. Thanks to everyone for making this place special.

Aegis Gardens Newcastle has been a great experience for my father, who was no longer able to live on his own. He felt very comfortable at this facility and all of the staff were extremely friendly. They really do care about their residents here and the care that they provided was top notch. They also have a variety of different activities to keep residents entertained and engaged. I cannot say enough good things about this place. One of the things that my dad loved the most about this facility was the food and the options for both eastern and western dishes with each meal. I would definitely recommend Aegis Gardens Newcastle to others who are looking for an assisted living facility for their families.

There's so much to say, but in one word, kindness. Ever since my Father and Mother-in-Law had started to stay at Aegis Gardens in Newcastle, we felt a sense of close community and support. From all the many daily activities that are available for my parents all the way to accommodating my mother's dialysis with rides from the staff. They are an amazing team at Aegis Gardens to the point I would also consider retiring there. Their Asian theme is really amazing, all the way down to their food. But it's really all about the staff. The staff are very caring, understanding like true family. Elizabeth helped us with a tour, talked about the many activities and rooms there, and even asked us about ideas about their facility. When such a place asks feedback from even visitors, you can trust that they are customer minded first. Our parents are still staying there and we are very fortunate to have been able to find Aegis Gardens in New Castle to take such good care of both of our parents. Thank you Aegis Gardens Newcastle staff for taking amazing care of our parents!

The caregivers are the best at Aegis Gardens Newcastle! They cared for our parents in their remaining years. Although our mother was living there for less than a year and our father lived there for 2 1/2 years, the caregivers always tried to ensure our parents were comfortable and ensured a peaceful passing during hospice care. We thank all the caregivers of Aegis Gardens Newcastle!

Our parents moved to Aegis Gardens Newcastle after 54 years in their beloved Bellevue home. They have thoroughly enjoyed he past three months and are looking forward to participating in the many activities offered at Aegis Gardens. The facility is well maintained and decorated in a way that welcomes you home. The entire staff is professional and caring. The care team helped mom transition from a wheelchair to a walker and I am so impressed at the level of care our parents receive. Mom and Dad not only feel comfortable and safe, but they also enjoy seeing all the activities happening on a daily basis. As soon as they feel up to participating, I'm sure they will enjoy it! We couldn't be more pleased with the care our parents are receiving. I feel the staff promptly communicates with me any concerns they have regarding mom and dad's health. We highly recommend Aegis Gardens!