BILLET HOME HEALTH INC- PEORIA

"Goodyear, Arizona 85395 July 19, 2020 To: Medicare I have been a patient of Billet Home Health from 1 November 2019 to 30 December 2019. During that time they introduced deliberate chaos and need for supplies that were retained by them and denied to me, not provided for my use/care. My doctors ordered urinary and ostomy supplies for use in my care. I was on a wound vac at the time, and Medicare provided these supplies through KCI for my wound care. I would like to see an itemized list of supplies that this company supposedly provided. It was agony, trying to get the supplies and care I needed, and I would like to see these records. It's only fair. I realize that Medicare pays a reduced amount, but I still feel we should be able to see what supplies were claimed because I suffered by not having the supplies we needed. My wife went without sleep while she tried to attend to duties left undone while she tried to get attention and assistance daily. I see the MSN included here, and I do not believe it possible for Billet to have provided anything near the $5,000.00 + that they have claimed. Their Medical director, "Amanda" was quite well practiced in denying the specific items necessary for my care. She required the nurse , Martha, to drive to the office in order to acquire items necessary for her to do her job in our home. Amanda would not allow supplies to be shipped to the home. Routine supplies were always hard to come by. She would issue them, piecemeal, in small quantities well after we had run out. She questioned every item, including our receiving simpl"