Access to Home Care Services, Inc.

Access to Home Care has been a wonderful addition to Mom’s in-home ‘care team’ for almost 2 years. It’s truly taken a team, with all members working with the same focus, compassion and goals, to provide the care that has allowed Mom to maintain some independence while also offering support and help when independence is either no longer possible or safe. The very kind and compassionate care that Access has provided has also brought comfort to family members, lessening our anxieties, stresses and responsibilities that Mom’s situation has brought on. I know too that Mom is greatly comforted to have confident, capable and compassionate staff in her home, attending to her needs. I personally feel that communication has been the key to the successes of Mom’s care. The managing staff at Access want communication. They want to know of any issues, concerns, questions etc. They continually and consistently show that their collective focus is to provide Mom with the best absolute care possible. They do this proactively but also through very quick responses to family members questions or concerns. I strongly encourage anyone in a situation of navigating the very challenging care of a family member at home, to ‘team up’ with Access to Home Care Services.

I am very pleased with and thankful for Access To Home Services in Auburn NY. Since Sept., 2017, when my mom fell and fractured her pelvis, her goal, as well as our family’s, has been for her to live again at home. The Home Waiver Program along with ATHCS has allowed her to do just that. With the help of Mom’s service coordinator, Joe, we were able to get Mom back home with the care she needs. We are especially impressed with their transition procedures from facility to home. Mom was introduced to her aides for each shift, along with her assigned nurses at the beginning of her transition, in her own home. The staff there are dedicated professionals. Their priority is that Mom is safe and her needs are met, while she lives the level of independence that is best for her at home. Communication is welcomed, encouraged and made readily available there. I highly recommend this agency and sm immensely thankful for the care they are giving Mom, so that she can live at home!

I guess in most cases if you give them easy jobs they'll do fine and not have a high turnover. In our situation. with much care needed for our son, responsible, committed, caring aides was not the norm. Also, aides left with no prior notice because of lifestyle changes. It was like a revolving door.

Excellent over all service with great care devoted to the patient and there needs. Prompt and friendly on time service. Become an Access To Homecare client today. Where you're a person first and not just another number. And they'll have you saying "why didn't I think of them sooner"

We have had Access to Home Care Services for my mother going on 2 years now. They try to provide loving, caring and quality services.