Tendercare Private Services

The mission and beliefs of our employees: 1* My company’s success depends on me. 2* My company’s reputation is based on my ability to deliver top quality service with every Member contact. 3* I choose to work with the select few who meet the highest standards and take pride in providing passionate and outstanding service to Members and co-workers. 4* I value those who: *dedicate themselves to truly satisfying Members, *strive to achieve bold goals with unwavering integrity, *realize that to be truly great we must continually improve and help others do the same. • It’s not enough to just do the right things, we have to do them in the right way. • Explore opportunities to improve outcomes at all levels. • Streamline systems to work efficiently and effectively. • Handle all interactions with integrity. • Hold each other – and yourself – to higher standards. • Be a visionary and explore opportunities to innovate. • Embrace change, creativity and diversity. • Choose accountability over popularity. • Be an ambassador. • Don’t just do your job, create a career. • Think about things from each Member’s perspective… how do my actions impact their satisfaction? • Treat each Member -- internal and external -- as your only Member. • Express your ideas thoughtfully and without fear of retribution. • Communicate again…. and again…. and again. • Make decisions based on thorough review and open discussion of new ideas and novel solutions… then accept responsibility for the decisions. • Treat others with the highest level of dignity, respect and courtesy. • Recognize those who provide outstanding service to others. • Be aware of and remove obstacles and work together for the benefit of our Members and each other. • Do for others as you would have them do for you. • Never forget why we are here… For Our Members' Ultimate Satisfaction.