Jonsan Home Health

"Jonsan Home Health is an ABSOLUTELY HORRIBLE COMAPANY!!! Whatever you do, do not hire this company for your home health care needs! They constantly go back on their word. They never follow through with client complaints. They are completely dishonest about what services they provide and they will allow their staff to show up to a client's house and leave before the end of their shift and still bill the insurance for full days. Our insurance pays for two different shifts for different days each of which are either for 4 hours or 6 hours. We dealt with one of their nurses who would only show up for maybe an hour of her 4 or 6 hour shifts then just leave. She would also lie and tell us that she was only scheduled half days some days. Some days she would arrive, sit and do nothing, then leave. We continuously informed the company for months of her actions but they would not do anything about it till finally just before Thanksgiving (when no offices are open) and the end of our contract. This week has been a living hell with these people. They sent a new nurse (we've never met) who showed up late and walked into the house with no mask on and her lunch. She stated that she was told just to show up and do nothing so she figured she'd just eat lunch at a new clients house and not follow any proper decorum or safety protocols (my grandmother had copd and is on 24 hr oxygen so they need to wear masks at all times in the household) and it has all concluded with them just deciding to not show up for the rest of the contract with no notice. I still hav"