AFFORDABLE AT HOME CARE, INC

Update: So my caretaker called out a few times for Dr appointments. Then all of a sudden she tells me she's pregnant. But due to underlying health issues, she's high risk, and needs a less stressful job. She's already got a new job that she's starting on the following Monday (Dr appointments? I don't think so!), this is Monday just before Christmas that we're talking. She asks if she can take Christmas off but still claim that she worked it. I told her no, that she needed to call out sick if she couldn't work. So the whole last week she was supposed to work for me, she called in sick and then quit with no notice. The agency replaced her within a day or two. The next lady quits the second day. Due to an issue with "weapons" in my home (I live in a bad neighborhood, my son and I are both concealed carry licensed. We had gone to the store with the caretaker and come home. He unholstered his firearm, placed it on the table, took off his belt, and then carried his firearm into the bedroom, never pointing it at anyone. The caretaker reported this to the agency as an unsafe environment.)and they discontinued my care that afternoon with no notice. They knew I had the firearms in the home. I had had discussions with the administrator (not going to name names) and was told it was fine. Only to get dropped with no notice, over the phone. And then received a certified letter a month later. To be fair, the administrator was very apologetic. And very nice about it. But getting another caretaker has been a nightmare. I am a consumer with Affordable At Home Care Salem. Amber quickly arranged an in-home consultation to assess my needs. This was so that she could match me with the best possible caretaker. She matched me with Jamila. She comes out four days a week. She is timely, dependable, thoughtful, organized, caring, and always checks with me to make sure I'm happy with what she's doing. I'm so happy with Jamila and the way she cares for me and my home. But I'm also very happy with the way Amber expresses her Care and concern for me and my Home as well. I can't say enough positive things for these two ladies!

The office staff look out for their employees and ensure they are well taken care of. The energy that the office staff have is infectious and can't help but smile!

If your looking for a company who goes out of their way for staff and residents this is the place for you they are so understanding and supportive

The staff is friendly and caring. They communicate with you as best as they can and get back to you in a timely manner. They listen to your concerns and help out as best as they can.

I have been impressed with Affordable At-home care's professionalism during the intake process as well as the constant update on availability and scheduling of caregivers. We needed a caregiver for my mother and I specifically needed somebody to help with transfers as the biggest element of the job. Yulia, the assigned caregiver was a great caregiver, with a lot of empathy and was able to provide attention. She went above and beyond in her care responsibilities, especially when it came to working closely with the hospice bath aids and ensuring maximum comfort for my mother. I felt comfortable leaving my mother in her care, if I had to run errands etc. The important part of choosing the right caregiver is to communicate expectations upfront (about the job, the patient and your home situation) since every case is different and monitor very closely during the initial period. The other critical part is that we have to work around schedules and sometimes may not get full coverage from a single caregiver - that's a reality in the caregiving world.