Quality Community Services Inc
Quality Community Services Inc
3.1 (14 reviews)
1620 Shelby Pl, New Albany, IN
Hours of Operation
Mon-Fri: 9:00 AM - 6:00 PM
Sat-Sun: 10:00 AM - 4:00 PM
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Quality Community Services Inc

1620 Shelby Pl,
New Albany, IN
Hours of Operation
About

Quality Community Services Inc

Quality Community Services Inc is a certified Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID) located in New Albany, Indiana. An ICF/IID provides health and rehabilitation services to individuals with intellectual disabilities or related conditions who require active treatment but do not require the level of care provided by a hospital or skilled nursing facility.

ICF/IIDs provide residential care and active treatment to help individuals develop skills and achieve the highest level of independence possible. Each resident has an individual program plan that addresses their specific needs and goals.

These facilities must meet federal requirements for active treatment, protection of individual rights, and quality of care. Services are typically funded through Medicaid and must comply with state and federal regulations.

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Facility Details

Key information about this Intellectual Disability Care

8
Licensed Beds

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Reviews

3.1 (14 reviews)
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Lisa Mulligan's profile photo
Lisa Mulligan in the last week

I think this is a party good place for our folks that have disabilities

Pain Vacation's profile photo
Pain Vacation a year ago

I saw a Legitimate EXORCISM being done to a down syndrome cilent in the day program. They hid it like crazy and eventually told the mother which they pulled her out immediately. if you have any hope your child getting actual help here, you better look elsewhere. you will get ignored by the class of majority of females that back each other up.

Miranda Martin's profile photo
Miranda Martin 2 years ago

My daughter was abused and neglected and the group home staff, along with administrators, hid the incident. The administration staff is HIGHLY UNPROFESSIONAL! The owner aggressive, angry, antagonistic! Her daughter, employed there as a Registered NURSE absolutely unprofessional and abusive! I had to call the police due to both of them being aggressive on video I recorded and trying to intimidate me for advocating for the residents. I hold SO much proof of the unprofessional demeanor from the owner, her daughter (R.N.), the behavior specialist, and the group home manager! They DID NOT have their clients best interests at heart. I requested a meeting for SAFETY SOLUTIONS and you should hear them on video! 3 ADMIN STAFF TAUNTING ME about "why didn't she cry when her nail was RIPPED FROM THE NAIL BED"? I have video of the OWNER and the R.N. INTIMIDATING ME and I had to call the police! Proof of texts where I have to eventually tell one admin she was stirring up my PTSD and to please stop antagonizing me as I tried to advocate on behalf of those that could not speak for themselves. Filed reports with APS for 4 separate NEGLECT incidents! 3 residents! The owner is vindictive, as well as her daughter, an R.N. Malicious and completely unprofessional! Changing owners will not help if its the behavior specialist that takes over! She is just as terrible in demeanor! They did not fulfill their mission or uphold my protected persons rights! They instead victim blamed her, left her unkempt, and CAN NOT tell me WHY she lost 5 pounds in 1 month AFTER they declared they didn't want her there any longer. They are not equipped to be in this business! I hold PROOF of a resident in the STREET staff on phone in home! Staff CURSING a resident! Same staff that a neighbor had ALREADY reported for Verbal Abuse! Staff in car smoking marijuana in car while residents left inside! A resident leg wound UNCARED for until INFECTED although I reported when shown to me as an open wound before infection! They should NOT be operating!

Gary Schmidt's profile photo
Gary Schmidt 6 years ago

Dedicated, faithful, loving, caring and professional care givers that provide an essential service to our community. They cared for my brother for nearly fourteen years till his passing. There were many difficult times for my Family and Quality as we worked together to get our brother acclimated to a new environment. Final comment: There's not a better place! Gary

Johnny Flowers's profile photo
Johnny Flowers 7 years ago

Beautiful office, nice people

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