REGENCY CARE OF CENTRAL OREGON

I do not trust their management. They only care about getting heads in beds and money in their pocket. Not a place for family members you care about.

This is a wonderful establishment. Because it is a smaller facility, the residents as well as staff share a warm inviting "home-like" community. With healthcare employment the way it is, I believe Regency does the best job they can and is always striving to do better.

I've had the honor of working with two different Regency buildings (you can read my review of Regency Gresham). I have an uncle in Bend who asked me where he should go and I said "Regency." Turns out there are four in Central OR! I didn't know what the others are like, but my uncle is on medicaid, which means he kind've sits at the bottom of the totem pole for health care services. Only you wouldn't know that from his time at Care of Central OR! The staff were so kind, it made him feel like he was a king! He passed away, sadly, but I could not feel better about his last days. he had a second family. how fortunate!

It is clear that RCCO does everything they can to provide great care for all their residents! Everyone from the direct caregivers to the management team to the kitchen and housekeeping crew; they are a supportive team who only wants the best care for the residents of RCCO!

I was actually going to leave a good review of this place, up until I met Dr. Thacker who found it appropriate to reduce me from 10mg oxycodone every 3 hours down to 5mg every 6 hours after just having major surgery on my broken leg. I find her actions to be extremely inhumane. They left no other option but to have me use a walker that was to talk and narrow for me which caused me to fall which they then proceeded to blame on my meds. Other than that, most of the staff are pretty cool and the other residents are pretty colorful and fun to converse with. However, I have noticed the staff essentially ignoring certain bed ridden residents and letting their call lights go for hours on end as the residents cry out for help to no avail. Fortunately, during my stay though, my needs were always promptly attended to... Aside from my need to not suffer in misery and pain.