ORMSBY POST ACUTE REHABILITATION

I cannot express enough Thanks to the staff at Ormsby for taking such good care of my family member. Tony the manager gives his "all" to keep the facility running smoothly. However, I am most appreciative of the RN Amanda who ALWAYS makes sure my family member gets her medications on time as well as attending to her needs. And, the CNA Ashley is especially efficient, and kind.

My Father has been in the care of Ormsby for a month now! From admitting, to care, every aspect of the facility has been amazing. There are truly some standouts! Whether I’m visiting and seeing it for myself, or my dad telling me how great they have been with him, it has been a great experience. I highly recommend Ormsby to anybody needing a safe and loving facility for there elderly parents. It is simply outstanding. I’m including a picture of my dad and my son. This place is the real deal! Thank You Ormsby Team!

My wife was a patient at Ormsby in July - August 2024. The care provided was horrendous. On two occasions, she was left alone in an unsupervised room while on O2 and her tank ran out; she almost died - she justifiably panicked. The care staff was conciliatory at best. Physical therapy staff was borderline abusive, as my wife was barely ambulatory. They almost forced her on her feet when she was in severe pain. There were other occasions when her brief went unchanged for hours. I have a video made by her. It is heart wrenching. The CNA's told us they were "understaffed", and there were frequent changes in her care providers. I attended staff meetings to help ensure competent care, but it did not help. This was a truly miserable experience. I am now in the process of reporting the facility to Medicare, something I should have done months ago. I would not recommend utilizing this facility. This is coming from a medical professional (retired). The facility assured us that my wife's stay was authorized/approved by Medicare and an excellent supplemental plan only to receive a bill for $8,600.00 5 months after her discharge. The facility's and staff's behavior towards my wife was completely unacceptable. If you care about your loved one, avoid this facility. There are others in Carson City that provide quality care. Use one of these instead. My wife has since passed away, and this facility undoubtedly contributed in some way to her demise, if by nothing else providing an atmosphere of non-caring, stressfull and, providing extremely poor care. Please look at Ormsby's Medicare rating on their website (medicare.gov). As of July 29, 2024, it was one star with the comment that the facility barely met Medicare guidelines. She did not wish me to write this review, but now it is time.

The staff has been totally professional, the treatment program physical therapist, occupational therapist, nursing staff all medical staff as well as Activities staff have been outstanding. The facility is very clean and professional. All needs have been addressed, but the best part is everybody was friendly and it seems more like a family than a working staff Going through the motions! Thank you for the care and attention that you have given my mother and myself on visits!!! I would definitely recommend Ormsby post acute rehab:)

My husband was sent here, their very nice and generous 😇. Everyone greets me on my way in and out. They also make sure my husband is clean and his room. The only thing I was questionable about was when he was sent to the hospital 🏥, I his wife was not contacted, his daughter was the only one contacted. But other than that so far a great place. Thank 😊 you.