RIDGECREST REHAB & SKILLED NURSING CENTER

Could not have asked for a more organized clean facility to have my mother stay as opposed to being home. Her bedroom is large and beautiful with her added touch with her art work. All staff extremely nice and helpful. Special thanks to Evette for the wonderful work she does with activities. Each night I talked with her she is giving me the run down of her day as well as celebrating each Holiday with a theme and special days. I feel confident that my mother is safe with me living out of town. Also when I come visit her everyone makes me feel welcome.

My husband and my cousin have stayed at Ridgecrest Rehab. The nursing staff was not very attentive but I was there each day to check on him. The worst was with my cousin. She missed two appointments with her neurosurgeon because transportation was not arranged. The first time we accepted it as an oversight but there was no reason for the second time. She even asked the night before and was assured that transport would be there. This lady had surgical staples that needed to be removed! Her sister finally had to transport her and the doctor was kind enough to see her way beyond her appointment time. If you have another choice for rehab, go there. If you must use this facility, stay vigilant and check constantly on your loved one's care.

I I gave it a one star due to one employee actually the head nurse Ms Tucker. From the very first encounter with Ms Tucker, she was rude and disrespectful. My mother 90 and has some health issues, but her mind is sharp. MsTucker with very little interaction with my mother treated her as if she had dementia. In my first conversation with Ms Tucker, she accused the family of not managing my mother‘s medication. All because my mother was asking about one of the evening medication’s that she takes. The night before I had delivered the medication in their bottles to the center’s Dr. I don’t know if Miss Tucker ever looked at the bottles. Had she had done so she would’ve found that my mother was indeed taking the medication being requested. It took calls to my mother’s primary doctor and then calls from my mother’s primary doctor to the center’s doctor to get the medication straightened out. In our last conversation with Miss Tucker as we were trying to extend the physical therapy, my mother needed, Ms. Tucker once again was rude, disrespectful and acted as if my mother was a burden to the center. The other staff was extraordinary. They were professional. They were respectful, and my mother appreciated their work. It is a shame that one employee such as Ms. Tucker is able to be in the position of head nurse. She should not be working with people.

My mother was placed at Ridgecrest for rehab from the hospital. While there she was approved for long term care. She has been there for almost 2 months and we are very pleased with the care she is receiving. She loves the social activities and the interaction with other patients and the staff. Everyone is very nice and helpful. Mother is doing well and seems happy there.

My mom had to go to Ridgecrest for rehab treatment a few weeks ago and although at first she was against it, they were warm and welcoming! The entire staff made her stay seamless and they were all beyond nice and professional! And the facility was beautiful, very well kept and clean. I loved it and so did my mom. It was bittersweet once she was discharged.