THE BLOSSOMS AT EUREKA SPRINGS REHAB & NURSING CEN

My husband suffered multiple traumatic injuries, and now is ready to start rehab. Since we live in Eureka Springs, this was our number one choice. The hospital case manager spent time arranging for us to come in and have a tour this past Saturday, and we were told to come in anytime during business hours which we did. We were met by Sarah, who was second day on her job, and did as best as she could, and was very friendly. We toured the therapy gym which is very tiny, but the therapist seemed very friendly. The therapist then walked us back to the nursing desk to wait for Sarah to finish the tour. Billy, a nurse there, didn't look up or ask if we needed help after standing there for several minutes. I asked him a few simple questions, and was abruptly and rudely told that I should come back on Monday, and I was taking up his time, and taking time away from his patients. He made several rude and condescending comments to me. I learned later from Sarah that he was "head nurse" that day. Wow! Based on his behavior, there is no way that I could in good conscious place my husband under this sort of care. Words do matter, first impressions do matter. There is carpeting in the hallways, and there was an overwhelming smell of stale urine when the front doors opened. My daughter in law toured with me. She described the experience as a flash from a 1970s horror film. The bedroom equipment looked like it was from the 1960s-70s. No televisions in the rooms. I was really hoping that his place would work, as we live 10 minutes away, but we will make the drive to Springdale happily, and every time I drive past, I will be thankful that my husband is not subjected to this place.

When a large tornado blew through Rogers AR, the Blossoms Nursing Center had to close and patients moved to Blossoms of Eureka Springs. The great staff in Rogers continues to this day with the utmost care for their Rogers patients. The staff are dedicated to their patients driving back and forth daily from Rogers AR to Eureka Springs AR. I know their dedication to their patients will continue once they return to Rogers AR. The Director of Nurses, Trish, is professional and kind to her patients and the staff. Thanks so much for your continued love for the Elderly.

The staff at the Blossoms of Eureka Springs truly try to make this feel like home for their residents. Even those that were misplaced by the tornado last year.

The staff at this facility truly try to go above and beyond for their residents and resident's family members. They strive to make the facility the best possible home for the people who call it that.

AMAZING STAFF AND FACILITY!! Friendly and homelike