ALIYA OF EVANSTON

I will like to acknowledge the Administrator and TEAM!! Are exceptional! The Team takes pride in their residents and services offered. Brittany the Administrator makes sure residents and STAFF are treated equally no matter what the issues maybe! Thank you TEAM ALIYA OF EVANSTON YOU ROCK!!!

Quiana, the receptionist was very helpful in an emergency situation with my mother. She went out of her way to make sure my mother received her medication that was very much needed.

Miss Montez is amazing. The staff there is great. They are beautiful people and very knowledgeable and friendly. Absolute angels!

I spend mist of the day in bed because I am a fall risk. Since U cannot get out of bed I use diapers. If I am VERY luckt I only get changed 3 times a day. Usually I only get changed twice. I know this violates federal standards. If I could give this facility a negarive rating I would. It deserves less than the 1 I gave it.

This facility is consistently understaffed or unstaffed at times. I have been there for slightly over a month and on 3 separate occasions there has not been a nurse on the floor for up to 5 hours after. Supposed shift change. The food is incredibly subpar and meals are served late and cold and often in styrofoam containers. They are so cheap, they don’t even have simple salt and pepper packets. Juices are watered down and the coffee is weak any tea like in color. It’s as if they are cutting corners wherever possible and counting on the majority of their seniors with dementia or illnesses to not complain. I am an educated, very alert, and self advocating 52 year old male patient, that will not sit idly by and not be offered the proper medical care, dietary needs, and respect of the staff, especially the upper level management. Also the single elevator in the building is not even large enough to accommodate a single wheelchair. The cleanliness level is repulsive as well I often see ants and even a small mouse in the bathroom. This place is overdue a state inspection. I have made a call out to the local ombudsman