Hallmark Manor
Hallmark Manor – Medicare Certified Since 1987
Hallmark Manor is a Medicare and Medicaid certified skilled nursing facility located in Federal Way, Washington. This facility has been serving the community for 39 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 147 certified beds with a current occupancy rate of 66% (averaging 98 residents per day), which is below average. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.8 hours of total nursing care per resident per day (2.35 hours from CNAs, 0.83 hours from LPNs, 0.62 hours from RNs). Physical therapy staffing is 0.03 hours per resident per day.
Medicare Quality Ratings: According to CMS, Hallmark Manor has an overall quality rating of 3 out of 5 stars, which is average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 3 stars, staffing: 3 stars, quality measures: 3 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How Hallmark Manor compares to 66 facilities in Seattle-Bellevue-Kent, WA
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 66 facilities in Seattle-Bellevue-Kent, WA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 66 other nursing homes in Seattle-Bellevue-Kent, WA
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in FEDERAL WAY
Join Our Caring Team
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Reviews
Love the facility Hallmark manor nursing facility and physical therapy.My brother was place in this clean immaculate building so professional the staff and everything is in order with details ..They check on there residence periodically. Making sure they are okay. Clean, feed and making them happy with the many activities and not only that the team works rating. I give them a 5000star and would recommend to any1 who need amazing place of permanent living or therapy? I want to thank you everyone that works here and God bless you and even the more.. Lastly, I do not have any complaints about this place And you won't go wrong with choice 👍👍👍👍👍
Just arrived at Hallmark but everyone is very kind, friendly and seems compassionate. It is bright and seems clean with a lot of natural light too. It doesn't smell bad either! Staff seem to be caring and responsive to the needs of the resident and the family or loved ones.
Tatri, Louie, Xandee, Morgan, Aimee, and the whole therapy team are wonderful to work with! So happy I get to come down two or three days per month and work with the team in getting splints and braces for their patients. It’s always a joy to see everyone! They do a wonderful job with their patients.
I’ve been coming to this facility for a while now, and I’m always impressed by how clean and well-kept everything is—from the rooms to the hallways. The environment feels calm, welcoming, and cared for. It truly reflects the pride and professionalism of the staff. Highly recommended!
Wonderful place. My cousin has been here for over a year. The staff is friendly and courteous. The room is always clean. Walking through the halls you can see areas for activities where residents are encouraged to participate. This is a really great fit for my cousin who is a bit antisocial. For me the most important thing is it does not smell like urine walking down the halls which sadly many other facilities where I've visited friends and relatives, I cannot say the same.
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