Riverside Nursing Centre
Riverside Nursing Centre – Medicare Certified Since 1993
Riverside Nursing Centre is a Medicare and Medicaid certified skilled nursing facility located in Grand Haven, Michigan. This facility has been serving the community for 33 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 34 certified beds with a current occupancy rate of 90% (averaging 31 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.35 hours of total nursing care per resident per day (2.11 hours from CNAs, 0.53 hours from LPNs, 0.71 hours from RNs). Physical therapy staffing is 0.03 hours per resident per day.
Medicare Quality Ratings: According to CMS, Riverside Nursing Centre has an overall quality rating of 1 out of 5 stars, which is much below average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 1 stars, staffing: 4 stars, quality measures: 4 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How Riverside Nursing Centre compares to 43 facilities in Grand Rapids-Kentwood, MI
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 43 facilities in Grand Rapids-Kentwood, MI.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
View Other Options Near You
Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 43 other nursing homes in Grand Rapids-Kentwood, MI
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in GRAND HAVEN
Join Our Caring Team
We're always looking for compassionate individuals who are dedicated to providing exceptional care for our residents. Explore career opportunities at Riverside Nursing Centre.
Current Job Openings
Reviews
Riverside has been great for my sister this past year. She gets great care all around- from the nurses, the case manager, and the staff. They have made strides with her that I never thought would happen. The CNA’s are professional but down to earth and personable with the residents so they feel truly loved and cared for. They work hard and bust their butts to get everyone the care they need, and they are never paid enough for how hard their job is. I’m grateful to them for the hard work and commitment to coming back each day no matter how hard it can be.
I had the pleasure of staying at Riverside after 2 injuries for physical therapy. The staff was so kind helpful during my recovery. I am 54 and didn't know what to expect going to therapy in a nursing home. I had daily sessions with a very professional physical and occupational staff. The 1st time I was there with a broken back and was able to return home after 2 weeks (the hospital arranged my recovery). I had a lot of downtime outside of therapy and I was able to witness how well the nursing home ran. I was very happy with my stay and when I injured my knee 1.5 years later I made it clear to the hospital that I wanted to go to Riverside for my therapy. I am writing this on the eve of my discharge again only 2 weeks after I entered the facility. I just can't say enough good things about my stay and about how the staff treated the residents. If I ever need to go into a nursing home Riverside would be my first choice. Very professional facility
Our family would like to thank the entire staff of Riverside Nursing and Rehabilitation Community for the care you provided to our mother. The detail to genuine, loving, human, professional care provided by this team far exceeded our expectations. We could not imagine how we would have ever made it through this difficult time without them. Being admitted into a nursing home for yourself, or a loved one, is a daunting task. However, the staff at Riverside displayed the most genuine loving care we could have ever hoped for throughout the day and night. Should I ever require nursing home care for myself, I hope it is this one or one exactly like this one and this team. These are truly exceptional people in every regard. Thank you. We will never forget your kindness. Again, thank you so very much!! The Leona Vontom family
My mom stayed here for little less than a year. One of her stages of dementia was becoming combative. She could have been recalling her first husband physically abusing her. She was alright if they left her alone. Every time we came there, there was always a new problem. We found her laying in her own soiled clothes to the point of the bed needing changing. Regular bathing and not feeding her seemed to be a problem. My sister would come in to help with the showers so she would get one and we would bring in food for her to make sure she ate. Because she wouldn't cooperate, she sometimes didn't get her medicine. The list just kept going on. I'm pretty sure the staff hated seeing us because we were always getting after them. The staff was always changing. Finally we had to call the police because one of the staff was reported hitting my mom and giving her a black eye. Due to the lack of evidence and no witness's, she was never charged. My mom was unable to communicate well, so she couldn't be a witness. When we reported it to the state, they had no record of the facility reporting it at the time. It isn't known whether the worker is still there or not. According to one of the workers there, the alleged person reported got to come back and work nights so we wouldn't know she was back. By this time we weren't able to move her because of her combativeness on her record. None of the other homes wanted to take her. My mom ended up dying there. Dementia is a horrible disease, and in my opinion, this place just made matters worse. Lisa McGahan, I didn't know the administrator of this place could leave a review.
My Mom's care was wonderful! Everyone was helpful, loving and caring. I now visit with our dog and the residents love it. Lots of activities and outings to keep your loved one busy while there for Rehab. Thank you Riverside for helping get my Mom back home so quick.
Explore Skilled Nursing Facilities Near Grand Haven
Discover skilled nursing facilities in nearby communities
Spring Lake
1.1 mi away
Ferrysburg
2.2 mi away
Fruitport
5.2 mi away
Nunica
6.6 mi away
Norton Shores
7.9 mi away
Muskegon Heights
10.1 mi away
Roosevelt Park
10.4 mi away
Muskegon
12.7 mi away
Coopersville
13.3 mi away
Allendale
13.5 mi away
Wolf Lake
13.7 mi away
North Muskegon
14.0 mi away
Lamont
14.8 mi away
Ravenna
15.9 mi away
Beechwood
18.5 mi away
Find Additional Care Services in Grand Haven
Explore additional care options and services available in your area