GREENHAVEN HEALTH AND REHABILITATION CENTER

After a 10 day hospitization, my 99 year old grandmother was skillfully and compassionately cared for during her stay at Greenhaven Health and Rehabilitation Center; March 21st - May 13th. Our family visited daily so saw first hand the gentle care provided in a "family-like" atmosphere. Her physical and occupational therapists worked diligently to prepare her for discharge home. From day one she was comfortable and visibly content in her new environment and our fears that she would be distressed/ distraught were banished. We could not have asked for a better experience or placement. My grandmother is home and continues to improve daily. Thank you Greenhaven staff.

If I could give 0 stars, I would. Wondering how someone can be taken from a facility, by ambulance, only to be told their life-saving medication has been thrown away in the time (2 weeks) that they were gone. Neither the patient, nor the family were contacted about what needed to be done with the medication, and were not given the opportunity to pick these up. Two weeks. They held those medications for less than a month before discarding them. As for medical problems, having a nurse check vitals and see concerning symptoms should NOT be something that gets downplayed because "I'm waiting on the nurse to tell me how to handle this". And then placed a high-risk/ immuno compromised patient in a room with a patient who was extremely ill (ended up being pneumonia). They showed they have no idea how to care for their patients, staff seems overworked and under-skilled, with absolutely no amount of common sense being used to run this facility. If you care for your loved one, I wouldn't leave them here.

AS EXPECTED… My mom had total knee replacement on her left knee and we were praying so hard that she would be able to go home after two days in the hospital. Unfortunately, that didn’t happen. So rehab it was. But there were only two available rehab facilities, one was one star and then this facility and both were miles away from her home. We took a chance… My mom was in the facility only three days. By the second night it all went downhill. My mom had finally got her bladder to working well and she needed help getting to the bathroom. The one nurse who seemed to be nice to us totally ignored my mom by passing by her room while she called for help. Unfortunately, due to one kidney and holding her urine for 50 minutes, she had to release on the bed. And there she laid on a wet bed for hours. My mom called me crying and it was a wrap. I went to get my mother and as long as she could stand, God would give her and us the strength to help her in her recovery. My mom said there was one nurse who helped her every time with no complaints and her name was Jessica on first shift. So thank you Jessica for caring for my mom. :) I believe that any positive reviews for this place is a lie (sorry) so please don’t send your loved one here.

My mom is a resident there.She’s been there since July or August of 2024. They have many activities and trips that she enjoys, but she has been subjected to verbal and emotional abuse from the beginning. She has also received threats of physical abuse and her reports fall on deaf ears. There are too many other issues with the facility to name.

I came to Greenhaven after being in a car accident. I've been here for a week and have received excellent care. The staff is caring and friendly. The facility is clean and I have been pleased with my care.