St Joseph's a Villa Center

This is the filthiest "skilled nursing facility" I've ever seen. I was sent here by my neurosurgeon after back surgery, a brain and a spine infection. Even the employees don't want to touch door handles & stuff. It's loud and chaotic, people wander the halls without supervision and there aren't any clean surfaces anywhere. Pics of my bathroom, and random filth. If I could give negative stars, I would.

From the day my Dad was transferred to this facility until the time I had him removed was an absolute terror. First of all, it took 9 days to get our request granted to have him transferred to another facility. But during his time there he was left in the hallways for hours after therapy, his request to have his telephone and television plugged up (plugs were out of his reach) were ignored and when they finally plugged them up, they were repeatedly unplugged for whatever reason. When coming to visit my dad, I was told that they can not have visitors in the room (when I made it back there once I understand why... the way they have those patients stacked four deep in a room is ridiculous) and must be dressed and brought out to the lobby for visitation (this rule was in place for covid, which is understandable, but has since been lifted). When I called the social worker, on several occasions, to either follow up on his transfer status or convey messages from the facility in which he was being transferred, she was very curt. Most times that I left a message, I wouldn't get a call back until I went to someone over her head. I had the same experience with a Director of Nursing who refused to resend paperwork to the new facility (to which they sent it to a wrong number) claiming that they must not want to accept him as a patient (until I told her that he was related to the Administrator of the new building and that his room was ready and they were waiting on him). Once he was finally picked up by the new facility, Nurse Dashuna Johnson RN refused to allow them to use the wheelchair to transport him to the hospital. The Administrator of the new facility asked her to call their Administrator to get permission to borrow the wheelchair and she refused to call. The new facility Administrator also offered to put something in writing that she would return the wheelchair immediately, and again she refused. So, my dad had no choice but to try and maneuver from the wheelchair to the car both upon leaving St. Joseph and arriving to the new facility (he is a fall risk patient with very limited use of both his hands and legs). My father expressed to me that he felt he was being scolded for requesting to go to another facility. The social worker also questioned my parents (when filling out a DNR) as to 'why' my dad wanted to be transferred when I told her in our initial conversation why. I wouldn't wish this experience on anyone. I should also make mention that my dad had to bring his own television and had no access to a telephone outside of his cellphone (which is why we asked that he kept it charged while there). His first meal there (the only one I saw) consisted of no meat. This place is just horrible.

I would give it a minus 10 my dad was there when he died i was the only family member in charge they called and I did not answer they said call at your earliest convenience. When I called I was transferred to the nurses station when I mentioned they called me about my dad the nurse blurted out oh yah your dad is DEAD just like that. Then it got worse I was 2hours away and they would not keep his body so I could pay my last respects they said we need a place ( funeral home ) to take him NOW ! I SAID really u just told me 20 minutes ago he died at 730 am no funeral homes r open and I really do not have funeral homes on speed dial I need to make calls ! We'll we need something he's in the hallway this is where people live . Really he's in the hallway wth . They took him nobody around from his family then when I picked up his belongings just hours later precious the nurse said I wasn't suprised he died he had been declining for days ? REALLY nobody could've contacted me to tell me ? And that's when I contacted MY lawyer!

Please stay far away from the nursing home. Don’t let the name Saint Joesph’s fool you into thinking they care about anyone. My 64 year old husband almost lost his life here because of their treatment. There is a culture in this facility of they are right and you are wrong, from the CNA’s, LPN’s, RN’s and all the way up to the director of nursing. They are rude, disrespectful, and condescending. I called several times, left several messages and no one ever called me back. All I was trying to do is get my husband a shower after being there six weeks. I was losing my patience so I called and talked to the director. I requested that my husband be dressed daily and get a shower once a week and she rudely hung up on me. After being in that dirty germ infested facility they called me and said my husband developed a “blister” on his heel. They said their wound care nurse wound be seeing him, so I thought he was getting treatment. Another six weeks went by, I got a call from Henry Ford Hospital in Detroit. They had my husband there. The doctor told me they needed to amputate his leg that day because he has “gas gangrene”. All I could think of was they told me it was a blister! So he lost his leg that day. It was the leg he used to get around. The other leg was paralyzed from a stroke nine years prior. He is bedridden now and has never walked again. How does a patient get “gas gangrene” from a blister while under the wound care program. Just another note, there are three to four patients in each room, therefore not enough room to move to the only bathroom. There are no patient phones, most TVs don’t work. I was told to buy a TV for him. Of course there are long waits on the call light. There are very loud conversations in the hallways and they used foul language when they talked to my husband. They lost a lot of his clothes and he has some other patients boots on my husband feet. I’m am embarrassed I’m in the same profession as these people. I would never treat a person this way, it is just so wrong.

Staff is rude, and in welcoming was told by a receptionist that I was getting in her nerves for asking questions! Stay away far away this is a last resort situation! Clothes come up missing my loved one was placed and after just one week, she had all her items taken bible books and clothes pillows all gone!!! This place is trash!! And the staff doesn’t look competent enough to even care for a plant let alone a human being!!