CHERRY HILL MANOR

My mother has been in rehab, for almost a month. Sadly her leg was broken. They are all so wonderfu! My mother's nurse, and CNN's to her wonderful team, of physical and occupational therapists. The chief is so accommodating. Your team is so caring and loving. Your facility is very clean and very well taken care of. Thank you Alll, so very much. Rhonda #223 Dorothy P.

As soon as I walked in there I felt comfortable. While visiting, the cleaning crew came and did a great job, with a smile on their faces. Then, her dinner came and I was very pleased to see what she was eating. I would definitely recommend this place, no doubt about it! Thank you for taking such great care of my Mom-in-Law.

Pleasantly surprised by how clean it was and there was not the usual fowl smell that seems to plague all nursing homes. 10 years ago it was very different...big plus they removed the rugs! My loved one was very clean.

I had a my partner of 15 years there for almost 2 years. The care was not up to what I expected. They would leave him in a mess in his bed and he wore a diaper. I washed and changed him because some days it took about 2 hours for someone to come in. No one wants to see their loved one lke that. His clothes were always lost and he had clothes that did not fit him. Quarterly meetings discussed the same simple things over and over again. I never got a diagnosis what his condition was near about 7 or 8 months ago. He went downhill really quickly and after being on oxygen for a couple of weeks he was sent out to the hospital where he passed 2 weeks later. He had a diaviated septum so the oxygen didn't fit his nose correctly and they never noticed that He should have been out sooner. This place makes me feel that the folks on the 3rd floor are there long term with no intervention. Like a warehouse for people. The CNA that dealt with him were lazy. I always heard about horror stories in nursing homes and I just lived through one. It was horrible.

I have Power of Attorney over a newly admitted patient. She was admitted last night and I went to bring her clothes this morning. I am generally satisfied with what I have seen. However, this is based on one visit. I experienced an embarrassing encounter. It was approximately 12: 20 p.m. a young woman came to attend to my friend. She did not identify her role. I had some questions and I asked if she were the CNA assigned. She said no. After an awkward hesitation, she told me she was the nurse. I truly did not expect to see a nurse since everyone else seemed to be occupied in non nursing care. This is my first experience with a nursing/rehab facility. Had she introduced herself, this unpleasant experience could have been avoided. The PT and OT personnel both introduced themselves as did the attending physician. I am embarrassed beyond words. As a female with a long time career in a male dominated environment, I can empathize with this nurse being mistaken for a CNA. Perhaps you could ask your staff to introduce themselves when they enter a room so that this may be avoided.