MESUN HEALTH AND REHABILITATION CENTER

I had serious reservations about sending my mom to respite, but I was so burned out. BIG MISTAKE!!!! My mom was at MeSun's respite for just 3 days, and something in my gut told me to go check in on her. I found her nude in her bed with the exception of a rancid urine-soaked diaper and a bed sheet. She was also more confused than normal. I have been an RN for more than 23 years, and I know the difference between a diaper that's been wet for an hour or so versus one that has been for MANY hours. The CNA admitted to me that they were understaffed. I brought my mother home that very day. She was clearly dehydrated, and the medication packets that the hospice had provided had too many medications left in them. That means that there were missed doses of her medications over her 2-midnight stay. She came home with a UTI, extremely high blood pressure( likely from missed doses of medication) and more confused than usual. Long story short, this place appears to be solely profit-driven. I would not send my beloved dog there, let alone a loved one. I was more hurt than I was angry. My mother may be terminal, but she is a human deserving of dignity.

I was very surprised and disappointed I thought not being open long it would be top notch. NOT! Most of the staff is nonchalant and non caring. The nurse you can't ask a question without getting a reply before you finish the question, Rude..PT room is not big enough for children, maybe 2 machines? No schedule Unbelievable..Guest I met couldn't wait to leave. Night shift questionable..call light not working. Literally gave guest a bell to ring, response time sad and management could do a better job at acting like the're listening...short staff. unfortunately Would not recommend..

My mother recently has stayed at MeSun. We researched many facilities before deciding on this location. I was amazingly surprised at the staff and the friendliness of personnel. The residents seem to be very happy as well as my mom was. My mother suffers from Alzheimer's and dementia and there were attentive to her needs she was in recovery for a hip replacement from a fall. Physical therapy and occupational therapy did a phenomenal job with rehabilitating my mom so that we can bring her home. There are a few outstanding people I would like to recognize upon entering the facility you'll be greeted with two warming personalities one in the morning or during the day would be Ashley and at night and weekends would be Shamir. It's always a good idea to come to a facility during different times of the day I was never let down by anything that I saw from the time of lunch being served to dinner to physical therapy to occupational therapy or daily activities in the main meeting hall My mom enjoyed it and that is the key to leaving your loved ones in the care of someone else. The nursing staff on all shifts were great everyone seem to be doing what was needed for the patients I loved that I never once heard anyone in discomfort or anyone in disarray. When looking for a facility this is one to be checked out! Oh and let me not forget one particular CNA stood out Miss Amelia. Thank you MeSun. And actually I heard of you all through word of mouth through a nurse at Northside that says she had heard great reviews from patients that had been there as well. Happy Easter to all thank you for caring for my mother Sara C. From room 127.

I spent 3 weeks in the Lawrenceville location last November. I still have nightmares. While I did work with a couple of nice, compassionate people, most were somewhere between un-caring and just plain mean. I was recovering from major back surgery and couldn't do much for myself. Several of my "care givers" seemed to resent having to do anything for me. On one occasion, one of them asked if I hadn't liked my lunch. "What lunch?". I had been asleep when they brought it, so they had left it on a tray table that was a.) Out of sight, and b.) Out of reach. When I used the Call Button, it really seemed to bother them, and it was almost always a long time before they responded. The Call Button was sort of looped onto the bed rail and was hard to reach for someone who had just had major back surgery and if you dropped it, you were helpless until someone happened to stop by On another occasion, when I had managed to get them to help me to use the rest room, I asked them to help me get my legs back onto the bed, something I was physically incapable of doing by myself, and when the Nice one started to help me, the Mean one told her not to help me, saying that I could do it myself. The Physical Therapy was a joke. In 3 weeks I probably didn't get 3 hours. On one visit to the PT center, my wheelchair was just parked and I was left alone for 20 minutes. I finally asked to be wheeled back to my room. I witnessed another poor soul left alone while the staff ignored her and worked on their computers. She looked so helpless and pitiful. It still haunts me. One night I heard a weak voice crying, "Help me!" for what seemed like hours. I was thirsty much of the time, perhaps from the medication, and the lemonade was actually quite good....when I could get it. Frequently the Mean ones would deny my requests, saying the kitchen was closed. The Nice ones would find it somewhere. When my numerous surgical staples looked bad, no one seemed to be able to find the Wound Nurse. When we finally got her, she asked why the staples had not been removed. The staff told her they didn't have Orders. The neurosurgeon's office said that they absolutely did. The staples were looking bad, per the nurse. This place was one bad experience after another, but getting out was the biggest challenge. Thank God I had given my girlfriend a Medical Power of Attorney or I might still be there. They do NOT want to let you out. You are Revenue. I was never given any kind of shower or sponge bath. One kind attendant let me brush my teeth one time. ONE TIME. I wore the same socks for three weeks, and my feet looked pretty bad when I finally busted out. In summary, I would NEVER go there again, and would advise against anyone going there. The home Physical Therapy was just as bad, and I fired them after many late arrivals, missed appointments, and excuses. I almost forgot the TV! When you're trapped in your bed 24/7, TV is vital to your mental health. The cablevat Mesun was absolutely worthless. About 8 channels, if I recall, and I never found anything to watch. What they offered was several Spanish language channels, and a couple of what I can only describe as disco BET from the 70's. Nothing that could be called normal TV. Truly awful. Without my cellphone I would have gone stark raving mad.

My mom has been at home health for wound care for years on and off. When she moved to Lawrenceville, we had to switch to a company that I used to work for. I’m an RN who had worked for this particular company for years and we had to fire them because they wouldn’t show up or they showed up on a Saturday. I wind up assuming her care but it got to be overwhelming, changing her dressings two or three times a week so I asked the doctor for a referral for MESUN home health. I was acquainted with their work just as being a part of the healthcare industry. Can I tell you she has been with them for several months now and the Care has been exemplary. Her nurses, Amanda and Sheila or stellar! They communicate with me as her daughter to let me know any updates in her condition. So for home health if you live in Lawrenceville, MESUN is the only home health company I would recommend as a registered nurse myself.