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★★★★★
Excellent care and wonderful staff!
I recently helped my aunt during her stay at Mountain View Healthcare Center, and I’m truly impressed by the level of care and professionalism here. The entire team from the nurses and therapists to the administrative staff was kind, attentive, and always willing to help with a smile.
It gave our family great peace of mind to see how well she was cared for. The facility is clean, well-managed, and very organized, which made everything easier for us.
What’s even more amazing is that the SNF is located right across the street from El Camino Hospital ,incredibly convenient and reassuring in case of any medical needs.
I’m very grateful for their dedication and the warmth they showed my aunt throughout her recovery. Highly recommend! 🌿
★★★★★
I don't live in California, so I found MVHC initially on the internet. That beautiful courtyard is what attracted me. My cousin suffers dementia, we had no choice but assisted living. To my surprise, initially my cousin got physically healthier -- she had been living alone and was not taking great care of herself. Once she settled into MVHC, her skin tone, her hair, her weight, all better and much healthier than when she arrived. And that courtyard is wonderful, beautiful flowers, plenty of places to sit. We spent more than one afternoon there, and enjoyed ourselves thoroughly. The staff at MVHC are wonderful. They brought my cousin's lunch out to the courtyard for her the last time I visited, being accomodating to make sure she ate. She also celebrated her birthday and had cake there. You get the idea, the staff go the extra step to provide an amazing service. Among others, whose names I do not know and who also deserve our thanks, I especially want to thank Rosa, Annie and Sehar. Update: my cousin passed last night at age 89. Again, MHVC was there, contacting all of us when she entered Hospice, and throughout the process, and assisting us to the end. Thanks to all of you at MHVC for looking out for our loved one with such care.
★★★★★
MVHC was a great place for my elderly mother. She was recovering there for about a month after a spinal injury and subsequent surgery. Starting from Hunter, to Mary, Ralph, Annie, Rosa, Rajdeep, Alex, Joanne, Karla, Ella, Demi, and so many others, I can’t thank them enough for the care they took of my mom. It’s a tough job being a nurse/CNA/caregiver/administrator of a nursing home. Yet the employees here kept the patient’s needs in mind. They were open to taking suggestions from the family if we felt things needed to be adjusted to accommodate my mother’s specific needs. I hope my mother doesn’t need a nursing facility again, but if she does, then this is the place where I would take her. Thanks and keep up the good work you all do. Your patients and their families appreciate your dedication and support.
★★★★★
This place is amazing. Very clean and has a gorgeous courtyard garden. My 90 year old mom was here for 3 weeks with a broken hip. The care and attention she received was amazing. Our first day Vanessa welcomed us and answered my dumb questions. Then a team explained what the next few days were going to look like and got to know my mom. Dr. Rea constantly checked in as we figured out each step. The OT/PT team knew each patient by name as they came in and they truly work as a team. BJ (aka Maui), mom’s wound care person, was always in a happy mood and made mom relax. The whole staff worked as a team helping each other out. I want to thank Ralph the Admissions Coordinator for helping us out with some personal stuff.
My mom was very well taken care of here.
★★★★★
Had a wonderful experience when I went to visit this facility. Hallways are clean, rooms are neat & organized. I noticed when I walked around the facility the quickness of the staff & the response times to assist the patients & their needs. The nurses are very attentive to their patients. My grandma stayed her for some time & she loved her nurse. She would always mention how they listen to her needs. The rehab here is immaculate. The rehab team is one of the best in town! If my grandma ever has to return to a SNF. I'm definitely going to have her return here!
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