Generations at Regency
Generations at Regency – Medicare Certified Since 1972
Generations at Regency is a Medicare and Medicaid certified skilled nursing facility located in Niles, Illinois. This facility has been serving the community for 54 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 300 certified beds with a current occupancy rate of 72% (averaging 182 residents per day), which is moderate. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.44 hours of total nursing care per resident per day (1.92 hours from CNAs, 0.9 hours from LPNs, 0.62 hours from RNs). Physical therapy staffing is 0.05 hours per resident per day.
Medicare Quality Ratings: According to CMS, Generations at Regency has an overall quality rating of 3 out of 5 stars, which is average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 3 stars, staffing: 2 stars, quality measures: 2 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How Generations at Regency compares to 275 facilities in Chicago-Naperville-Evanston, IL
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 275 facilities in Chicago-Naperville-Evanston, IL.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 275 other nursing homes in Chicago-Naperville-Evanston, IL
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in NILES
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Find Jobs Near MeReviews
This is a really nice facility, I’ve been there several times to visit my Grandma, very neat and tidy. The CNA’s and nurses were really nice but I always come across a lady called Carmen, i don’t know her role in the facility but she is a very rude and talks to people anyhow. I really don’t know why they have such person working there
My spouse was sent here in April after a stay at Highland Park Hospital and sent back a second time after a stay at Resurrection Hospital. He ended up feeling that he’d been treated very harshly. For example, he fell out of his nearly railless bed soon after his arrival and was severely criticized by his nurse for falling. Also, he was made to wear mittens even after I told Regency staff that they did not have my permission to make him do so. It isn’t clear either that Generations at Regency provided very useful care. Their oxygen generating machine sounded like a jet airplane taking off and made sleep very difficult. My spouse was sent to nearby Resurrection Hospital after a week at Regency due to a low hemoglobin reading. He was sent there a second time after two days owing to low blood pressure. In neither case was Regency able to help much. I don’t doubt that many staff members at Generations at Regency mean well, but they don’t seem to have the skills or the resources to help seriously ill patients very much.
The staff has been taking care of my sister for the past 4 months and they have been wonderful. I had a moment with social services but the administrator stepped in to assist me with getting some help for my sister. Also, the nurses are very nice and engaging with my sister. The CNA's are Rockstars when it comes caring for my sister. I can tell the ones that really care for the patients. Generations is doing a great job and we are praying that she can start rehab therapy soon to start walking and talking.
I completed the clinical portion of my CNA class at this facility and I had a great experience. The staff members were very welcoming and open to teaching us and allowing us to shadow. The staff members were also willing to let us help the residents and get hands on experience, which I felt was very valuable. The staff does a great job here and you can tell that they care about the residents and the residents are well taken care of.
What a wonderful experience! My mother was recently at Regency after being in the hospital for a while. From the minute we arrived my mother felt welcomed and greatly cared for. I was so happy that she was encouraged to get up and out of her room. She had her meals in the most beautiful dining room with other residents where she made a couple of friends that she still keeps in touch with.She even had lunch with the administrator a couple times. Speaking of the dining room, Melanie serves the meals in the dining room and is so caring and sweet. The food was hot and my mother really enjoyed it. The CNA Arlene is so attentive and it is evident that she really cares from her heart. The therapy team is winderful and really helped my mom get back on her feet. The administrator Renee was so helpful with everything that we needed and visited with my mom every day. Her passion for this facility and the patients shines through.Sylvia at the front desk is so sweet her smile when you walk in the building is so welcoming. I would highly recommend Regency. I would trust them with my mother again.
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