Generations at Regency
Generations at Regency
3.9 (136 reviews)
Skilled Nursing Facility • 300 Licensed Beds
6631 Milwaukee Avenue, Niles, IL
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Generations at Regency

Skilled Nursing Facility • 300 Licensed Beds
6631 Milwaukee Avenue,
Niles, IL
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Generations at Regency – Medicare Certified Since 1972

Generations at Regency is a Medicare and Medicaid certified skilled nursing facility located in Niles, Illinois. This facility has been serving the community for 54 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility has 300 certified beds with a current occupancy rate of 72% (averaging 182 residents per day), which is moderate. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.44 hours of total nursing care per resident per day (1.92 hours from CNAs, 0.9 hours from LPNs, 0.62 hours from RNs). Physical therapy staffing is 0.05 hours per resident per day.

Medicare Quality Ratings: According to CMS, Generations at Regency has an overall quality rating of 3 out of 5 stars, which is average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 3 stars, staffing: 2 stars, quality measures: 2 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

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Local Comparison Snapshot

How Generations at Regency compares to 275 facilities in Chicago-Naperville-Evanston, IL

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
3
2.6
Quality Measures
Clinical outcomes & safety
2
3.2
Health Inspections
State survey results
3
2.8
Staffing
Nurse-to-resident ratio
2
2.2
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.62 hrs
0.87 hrs
LPN/LVN Hours
Licensed practical nurses
0.90 hrs
0.59 hrs
CNA Hours
Certified nursing assistants
1.92 hrs
2.02 hrs
Total Nursing Hours
CNA + LPN + RN combined
3.45 hrs
3.47 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
8.2 %
8.8 %
LPN/LVN Agency Use
% of LPN hours from contractors
0.1 %
8.1 %
CNA Agency Use
% of CNA hours from contractors
0.1 %
7.2 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
35 %
40 %
Occupancy Rate
Percentage of beds filled
72 %
77 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$410
$390
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 275 facilities in Chicago-Naperville-Evanston, IL.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of December 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
3/5
Quality Measures
2/5
Health Inspections
3/5
Staffing
2/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 275 other nursing homes in Chicago-Naperville-Evanston, IL

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Generations at Regency
Chicago-Naperville-Evanston, IL Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Generations at Regency
Chicago-Naperville-Evanston, IL Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Generations at Regency
Chicago-Naperville-Evanston, IL Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Generations at Regency
Chicago-Naperville-Evanston, IL Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of December 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
115
minutes/day
CNAs
Certified Nursing Assistants
54
minutes/day
LPNs
Licensed Practical Nurses
37
minutes/day
RNs
Registered Nurses
3
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LPNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Generations at Regency
Chicago-Naperville-Evanston, IL Average (77%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of December 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$410
per resident per day
Compared to 274 facilities in your area
Above local median ($390)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

For-Profit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
-7% -10% Above
Net Income
Annual profit or loss
$-1,530,987 $-666,323 Below
Staff Cost per Resident
Daily salary expense per resident
$142/day $144/day Lower
Occupancy Rate
Bed utilization percentage
72% 74% Lower
Est. Daily Rate
Average revenue per patient day
$410/day $390/day Higher
Total Beds
Licensed bed capacity
300 155 Larger

Local comparisons based on 274 skilled nursing facilities in the Chicago-Naperville-Evanston, IL metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$23,557,275
Operating Expenses
Total operating costs
$25,249,671
Total Salaries
Staff compensation
$10,349,730
Contract Labor
Agency & temp staff
$3,454,568

Payer Mix

Medicare
8%
Medicaid
14%
Private Pay & Other
78%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
73,053
Medicare
Short-term skilled nursing
8%
Medicaid
Long-term care residents
14%
Private Pay / Other
Self-pay, insurance, VA
78%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
83.30
days
Medicare Stays
39.21
days
Medicaid Stays
67.56
days
Total Admissions
714
Total Discharges
877
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in NILES

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Reviews

3.9 (136 reviews)
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Amani's profile photo
Amani 2 weeks ago

This is a really nice facility, I’ve been there several times to visit my Grandma, very neat and tidy. The CNA’s and nurses were really nice but I always come across a lady called Carmen, i don’t know her role in the facility but she is a very rude and talks to people anyhow. I really don’t know why they have such person working there

Christopher Winters's profile photo

My spouse was sent here in April after a stay at Highland Park Hospital and sent back a second time after a stay at Resurrection Hospital. He ended up feeling that he’d been treated very harshly. For example, he fell out of his nearly railless bed soon after his arrival and was severely criticized by his nurse for falling. Also, he was made to wear mittens even after I told Regency staff that they did not have my permission to make him do so. It isn’t clear either that Generations at Regency provided very useful care. Their oxygen generating machine sounded like a jet airplane taking off and made sleep very difficult. My spouse was sent to nearby Resurrection Hospital after a week at Regency due to a low hemoglobin reading. He was sent there a second time after two days owing to low blood pressure. In neither case was Regency able to help much. I don’t doubt that many staff members at Generations at Regency mean well, but they don’t seem to have the skills or the resources to help seriously ill patients very much.

Tara Brown's profile photo
Tara Brown a year ago

The staff has been taking care of my sister for the past 4 months and they have been wonderful. I had a moment with social services but the administrator stepped in to assist me with getting some help for my sister. Also, the nurses are very nice and engaging with my sister. The CNA's are Rockstars when it comes caring for my sister. I can tell the ones that really care for the patients. Generations is doing a great job and we are praying that she can start rehab therapy soon to start walking and talking.

Tiajyah Perkins's profile photo
Tiajyah Perkins 4 years ago

I completed the clinical portion of my CNA class at this facility and I had a great experience. The staff members were very welcoming and open to teaching us and allowing us to shadow. The staff members were also willing to let us help the residents and get hands on experience, which I felt was very valuable. The staff does a great job here and you can tell that they care about the residents and the residents are well taken care of.

A Glen's profile photo
A Glen 2 years ago

What a wonderful experience! My mother was recently at Regency after being in the hospital for a while. From the minute we arrived my mother felt welcomed and greatly cared for. I was so happy that she was encouraged to get up and out of her room. She had her meals in the most beautiful dining room with other residents where she made a couple of friends that she still keeps in touch with.She even had lunch with the administrator a couple times. Speaking of the dining room, Melanie serves the meals in the dining room and is so caring and sweet. The food was hot and my mother really enjoyed it. The CNA Arlene is so attentive and it is evident that she really cares from her heart. The therapy team is winderful and really helped my mom get back on her feet. The administrator Renee was so helpful with everything that we needed and visited with my mom every day. Her passion for this facility and the patients shines through.Sylvia at the front desk is so sweet her smile when you walk in the building is so welcoming. I would highly recommend Regency. I would trust them with my mother again.

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