ROYAL VISTA CARE CENTER

My name is Everardo Ponce and I am a patient at Royal Vista Care Center . I strongly recommend this Nursing Facility because I have received amazing assistance during my stay. Everyone is respectful, compassionate, and professional. I want to give a special thanks to the corporation and every single employee such as Therapy Staff, Nursing Staff, CNA's, Dietary and Social Services. I would like to give a special thanks to Michael, DON, Miss Joy, Administrator, Miss Dolly, Social Services, Miss Elizabeth, Case Manager, Miss Leslie, DOR, Abigail, ADON, Victoria M, LVN, Jonathan Rivera, BEST Treatment Nurse!, Blanca Ramos, LVN, Leslie Gutierrez, Staffing Coordinator, Justin Dietary for ALWAYS accommodating my special requests. Susana Gonzalez, THE BEST DSD EVER, who goes above and beyond. & my CNA's: Martin Casimiro, Monica Lozano, Teresa Ortega, Jose Chavez, Anita Acosta, Dominga Medina, Fabiola Arredondo, Hector Zepeda, Miguel Orozco, Daniel Atilano, Julieta Vega, Juan Acosta. Don Alfonso, Maintenance who maintains the building in great condition and is always there to assist me with any maintaince issues . Most Importantly, Steven and Jamie Toy, for being great leaders and ALWAYS helping and assuring the building is in great hands along with listening to all of our concerns and addressing them in a timely manner.i have gradually improved with the Rna services received and I am thankful for receiving help at all times. The teamwork is amazing and I have noted that every resident is treated fairly and the staff is attentive at all times. Thank you for remodeling the building, the facility is clean at all times thank you to the amazing housekeepers: Javier, Maria, Cenia, and Zoila. With that being said, this is the BEST NURSING FACILITY EVER!!

This review begins with the passing of my dad. He was an independent, proud, and self-reliant man. But in the final months of his life, he needed more care than my siblings and I could provide on our own. Making the decision to place him in a care facility was incredibly difficult for all of us. Thankfully, we found Royal Vista, a place that far exceeded our expectations. The staff didn’t just provide care—they offered compassion, dignity, and love. We developed a close relationship with them, and that connection brought us immense comfort during such a vulnerable and emotional time. The facility itself was warm and welcoming. It felt safe, clean, and respectful—a place where my dad could truly be at ease and feel cared for. In the end, he spent the latter part of his life surrounded by a team of extraordinary caregivers. We truly could not have asked for a better place for him during those final months. To everyone who played a role in his care—Isabella, Teresa, Moy, Shu, Jennie, and Naomi—thank you. Thank you for the comfort, the love, and the dignity you gave him. Your kindness, patience, and dedication will never be forgotten.

I spend 9 months there I'm totally coherent the treatment of the patients there was appalling nurses screaming at patients locking them in rooms night nurses always sleeping and when needed complaining to patients during shower time if a patient shit in the shower no one cleaned it up that's human waste bacteria and if you said something not good food horrible breakfast cold lunch horrible dinner cold and horrible nurse service if complained didn't get to eat I complained about breakfast always came late and cold don't ever send a family member here I saw 5 people die in my 9 months just warning you

Terminal illness of a love one is one of the most traumatic experience in life. Somtimes family need help to cope and to provide the proper care for that person. Vista Cove provided that help and went out of their way to make my mothers passing as comfortable as possible. All the staff did a great job and I'm deeply thankful to them. I highly recommend them. Thanks you

I would like to express my gratitude to the management, and to all staff of Vista Cove Memory Care Unit for the excellent care they gave to my brother in-law. The place is quiet, looks festive for the holiday, and very clean. Their staff are very helpful and polite.