Washington Center
Washington Center
3.8 (18 reviews)
Skilled Nursing Facility • 99 Licensed Beds
14766 Washington Avenue, San Leandro, CA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Washington Center

Skilled Nursing Facility • 99 Licensed Beds
14766 Washington Avenue,
San Leandro, CA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Washington Center – Medicare Certified Since 1974

Washington Center is a Medicare and Medicaid certified skilled nursing facility located in San Leandro, California. This facility has been serving the community for 52 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility has 99 certified beds with a current occupancy rate of 90% (averaging 89 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.73 hours of total nursing care per resident per day (2.46 hours from CNAs, 0.84 hours from LPNs, 0.43 hours from RNs). Physical therapy staffing is 0.07 hours per resident per day.

Medicare Quality Ratings: According to CMS, Washington Center has an overall quality rating of 5 out of 5 stars, which is much above average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 5 stars, staffing: 3 stars, quality measures: 4 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

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Local Comparison Snapshot

How Washington Center compares to 100 facilities in Oakland-Berkeley-Livermore, CA

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
5
3.9
Quality Measures
Clinical outcomes & safety
4
4
Health Inspections
State survey results
5
3.6
Staffing
Nurse-to-resident ratio
3
3.4
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.43 hrs
0.73 hrs
LPN/LVN Hours
Licensed practical nurses
0.84 hrs
1.11 hrs
CNA Hours
Certified nursing assistants
2.46 hrs
2.67 hrs
Total Nursing Hours
CNA + LPN + RN combined
3.74 hrs
4.51 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
0 %
2.2 %
LPN/LVN Agency Use
% of LPN hours from contractors
0 %
3.6 %
CNA Agency Use
% of CNA hours from contractors
0 %
8.2 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
23 %
38 %
Occupancy Rate
Percentage of beds filled
90 %
87 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$567
$554
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 100 facilities in Oakland-Berkeley-Livermore, CA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of December 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
5/5
Quality Measures
4/5
Health Inspections
5/5
Staffing
3/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 100 other nursing homes in Oakland-Berkeley-Livermore, CA

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Washington Center
Oakland-Berkeley-Livermore, CA Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Washington Center
Oakland-Berkeley-Livermore, CA Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Washington Center
Oakland-Berkeley-Livermore, CA Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Washington Center
Oakland-Berkeley-Livermore, CA Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of December 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
148
minutes/day
CNAs
Certified Nursing Assistants
50
minutes/day
LVNs
Licensed Vocational Nurses
26
minutes/day
RNs
Registered Nurses
4
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LVNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Washington Center
Oakland-Berkeley-Livermore, CA Average (86.7%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of December 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$567
per resident per day
Compared to 100 facilities in your area
Above local median ($554)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

For-Profit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
4% 0% Above
Net Income
Annual profit or loss
$692,138 $219,658 Above
Staff Cost per Resident
Daily salary expense per resident
$201/day $229/day Lower
Occupancy Rate
Bed utilization percentage
90% 88% Higher
Est. Daily Rate
Average revenue per patient day
$567/day $554/day Higher
Total Beds
Licensed bed capacity
99 84 Larger

Local comparisons based on 100 skilled nursing facilities in the Oakland-Berkeley-Livermore, CA metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$16,365,296
Operating Expenses
Total operating costs
$15,765,370
Total Salaries
Staff compensation
$6,588,654

Payer Mix

Medicare
17%
Medicaid
71%
Private Pay & Other
12%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
32,852
Medicare
Short-term skilled nursing
17%
Medicaid
Long-term care residents
71%
Private Pay / Other
Self-pay, insurance, VA
12%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
150.01
days
Medicare Stays
58.36
days
Medicaid Stays
298.19
days
Total Admissions
195
Total Discharges
219
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in SAN LEANDRO

Join Our Caring Team

We're always looking for compassionate individuals who are dedicated to providing exceptional care for our residents. Explore career opportunities at Washington Center.

Current Job Openings

Washington Center
SAN LEANDRO, CA
Full Time
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Reviews

3.8 (18 reviews)
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chad schaper's profile photo
chad schaper 5 months ago

Clean facility, great nursing and therapy team. Our family doctor recommended this place, we are pleased with the overall service. Thankful to everyone for taking care of my sister and getting her home quickly.

Anai Gonzalez Mendoza's profile photo

My mother in law just completed a two month stay here, and we were pleasantly surprised by how kind and caring everyone is. The facility is clean, every time I visited I never smelt any bad odors. Thank you to the staff who were a great support to help my mother get back on her feet and help me order what was needed to bring her home safely. I hope that we never have to comeback again, but if we do I truly would choose the same one. Thank you for your kindness and caring that you show us while my mother in law was at your facility.

Lorene Chin's profile photo
Lorene Chin 5 months ago

To the WRC Management:The following personnel I recommend a Five Star rating for their professional performance and skilled in helping my husband Ronald Chin in his Rehabilitation recovery from his injuries and surgery. 1) PT Freddie and OT Ofelia were outstanding and deserved a Five Star rating; and a raise! 2) Nurses Roseline, Alice, and Alyza were all outstanding in their professional skills in nursing Ronald back to good health. They all deserve a Five Star rating! 3) CNA: Shila, Ana Carrasco,and Omo are the best and number 1; deserve Five Star rating! 4) CNA: Others have done an outstanding service are: Janett, Paola, Jocelyn Hernandez, Paola Reyna, Five Star rating. Thank you all for your professional service in helping to provide outstanding rehabilitation skills and service for Ronald Chin. Sincerely, Lorene and Ronald Chin

Gabriela Alcantara's profile photo
Gabriela Alcantara 10 months ago

The admissions team here made the entire process so smooth and welcoming. From the very first call, they were incredibly friendly, patient, and attentive to our needs. Like most nursing homes the staff is stretched thin but even so, you can tell they truly care, and it shows in every interaction. We felt confident and at ease knowing our loved one would be in such a supportive environment!

Silvia Bonilla's profile photo
Silvia Bonilla 8 months ago

My primary care doctor referred me to this place, I was nervous about the process as this was a first time for me. I did not expect to get such attentive care. There was some issues with the TV, but they were quick to fix it. food wasn't always the greatest, but they offered alternatives and that worked. These nurses and care takers have such a demanding job, yet they were all so patient and kind, they deserve the full 5 starts.

View All 18 Google Reviews

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