Avamere Rehabilitation of Shoreline

I have never heard so many food compliments at a Skilled Nursing! The residents are very happy and well cared for. Stable staff who get to know their residents likes and dislikes and give loving care. Under new Management, no longer Park Ridge. Very positive vibe and and doing a great job. There is also a beautiful, secure, park like garden area with long wide tree lined paths with benches, and a lawn, where residents can enjoy walks with family. A true hidden gem!

They allowed my great niece to make decisions and no where on my sister paperwork was there a name of a daughter. They moved my sister to a different room and the next morning I walked past a room with a body on the floor. When I talked to the nurse she said that she was sorry. Oh I forgot to say that the aid and Fire department was on site. Come to find out they IGNORED my sister order of Do Not Attempt Resuscitation ( DNAR) It was on the bed. They had my sister body on the floor with stuff in her mouth. She weighed maybe 90lb. I will never forget how they treated my sister last hour, I will cannot stop seeing her body covered on that cold floor. I cannot say she had a peaceful death Maybe if I had gotten there earlier I could have stopped them. I did not and they did her wrong. I will never allow another family member to go there. I wish, I had taken a picture of my sister body on the floor where they put her and the paper work on the ground. If I had I would be suing them for breaking the law. She had a DNAR. I got the police report that does not say anything. I cannot stop thinking about how they treated her at the end of her life. I am writing to express my deep concern and dissatisfaction regarding the care my sister, Gracie Williams, received during her final days at Avamere Rehabilitation of Shoreline. Gracie, aged 82, was under your care from December 4, 2024, until her passing on December 18, 2024, in Room 410, bed 2. It deeply troubles me that your staff allowed a room change that I believe contributed to her mistreatment. Months have passed, yet I cannot move past the distressing memories of how Gracie was treated. The lack of genuine care and commitment from your facility is something I cannot overlook or forgive. As a result, I would never entrust another loved one to Avamere Rehabilitation of Shoreline. The experience has left me heartbroken and filled with regret that I did not document Gracie's condition through photographs. I implore you to address these concerns seriously and ensure that no other family has to endure the pain and disappointment we experienced. Your commitment to truly caring for your residents needs to be evident in every aspect of your service.

Please hope you don't ever have a loved one here, or you have to go here. I have had so many issues with this place and my mother has only been there for a little less than a month. They don't have any skilled nurses and the facility is dirty and COVID was rampant for weeks at this place, my mom who was sent there has had a very hard time they washed her clothes for her and lost all of her personal belongings (clothes) now she has another out of pocket cost due to having to replace the missing clothing. This place is so terrible the nurses have such a disregard for patients and don't even cater to other languages if you don't speak English you don't get help for any staff. I have many issues with this place the list is so long but I don't even want to give it a 1 star

The worst of the worst. Five days and only 20 minutes of rehab care. Food is appalling. Staff were inattentive. No supervisory nurse is available over the weekend to make significant decisions. Keep away or go nearby to Shoreline Health

My mom just spent seven days and six nights in hospice care until her passing. I couldn’t have asked for a better experience. Every single staff member is an angel or saint. Thank you.