Brunswick Cove Living Center

My father was here for a little over three months before he passed. The facility is a little bit older, but I found the staff to be attentive and caring, and to go out of their way to get him involved in activities. I was able to come there 3 to 4 times a week. He was bathed or given a sponge bath most days.

This place is gross its so dirty . The staff is awful they don't take care of there patients when i visit my loved one i have to cut his nails that are 6 Inches to long he hasn't had a shower in 2 weeks. And the food they serve isn't even edible to my dog. I wouldn't recommend this place to a homeless person

We are very grateful for the care my mother-in-law got at Brunswick Cove in 2024 (she died Jan 2025 at 97 years old). She had been at another facility in Wilmington that was 'fancier' but the care was horrific and she fell out of bed 5 times, the last time breaking her hip. I called Alice, the director, on a Sunday afternoon trying to move her after the hip break....and when the other facility raised their costs by more than 50% with no notice. We needed to find somewhere else quickly and by Tuesday my MIL was settled in at Brunswick Cove. Alice made all the arrangements for the move and sent their shuttle to get her. The staff is caring and competent. The room was ALWAYS clean and there was never a fowl odor in her room (there always was at the other fancy facility in Wilmington). Her room was bright and cheerful with natural light. Because she was immobile the staff made an extra effort to make sure her TV was on whatever channel she wanted to watch. They were super friendly with her and called her numerous nicknames. Most important they communicated with us frequently about her condition (and someone always answered the phone!) and as she declined they eventually suggested Hospice. We would not hesitate to recommend Brunswick Cove for caring and competent care for the aging. Bruce and Pat Holsten, Wilmington, NC

They are very short handed of staff. My brother is paralyzed on his left side. He cannot do anything for himself. He was put in a wheelchair to go outside. When he came back in He sat in that wheelchair for 6 hours waiting to be put back into his bed. Protocol to sit in a wheelchair is 2 hours at the most. They neglected him for 6 hours. I am very upset about this. He rings the bell to be changed, and make him wait sometimes for an hour before changing him This is the worst place to put your loved ones.

Alice the director at Brunswick Cove has bent over backwards to get my mother to the facility to begin her short term rehab. She coordinated the move from a town 3 hours away and also helped us get out of the local hospital after the need for evaluation from her hip surgery. The staff has been very attentive and friendly and good at communicating all the details that come with staying in such a facility. It’s only been 3 days but I feel like we’ve been treated like family.