YADKIN NURSING CARE CENTER

My mom was there for rehab. PT/OT was amazing. Most not all of the CNAs and nurses was rude and had attitudes when my mom needed assistance. I personally saw call lights going off for over an hours. While call lights was going off nurses would be at the nurses station talking and laughing. My mom was left in the bathroom for over an hour with the CNA not showing back up to help her out causing my mom to have to do it herself. My mom was a fall risk and needed assistance they are lucky she did not fall. Most of the staff was rude and hateful when you had questions about anything no one seemed to be able to answer them. My mom went without a bath for 7 days and PT had to go say something about her not getting a shower. When mom had to go to the bathroom most of the time it took them anywhere from 30 minutes to an hour to come answer the call light and take her to the bathroom.

I'm a patient there over all its been a good place to be. But on night shift some aids aren't very good one aid found in empty room with patients light was on for over 1 and a half hour she came a agency they use sometimes. The food is good they let you choose what you want to eat. I would have given this place a five except for some of the aids and nurse. The need to hire more aids so not to have to bring in agency aids and nurses.

My friend has been a resident there for a year. She was admitted into the rehab portion and then later to the long-term care skilled unit. I visit her basically every single day and in particular lots of times during meals. I have 35 years in the assisted living industry and provided and I'm an advocate for high quality care for our residents. I have been incredibly impressed with the care she receives.She is Always clean and dry, they lotion her,fix her hair and pay attention to personal care details. The food is good, housekeeping does a great job because rarely do you ever smell anything and you're going to smell urine and feces in a nursing home at some time or another trust me. Sanitation rating is very high as well and all the staff have always been very nice to me. Laundry personnel also do a good job. Unfortunately, especially since COVID health care industry is incredibly challenging from a staffing standpoint. Very, very, very challenging. It's certainly not perfect and nowhere is. Go the ED are stay in a hospital and see what you get!!!! Anyway,hats off to Yadkin Nursing Center!!!!

My father gained a quality of life by staying at YNC. He was so well taken care of in every way. All the staff were excellent in every way. And as his son I never regretted my decision to place him there. It gave me peace of mind.

My mother stayed in the skilled nursing/rehab area for about two weeks after a fall. She needed mobility assistance and PT/OT. We had good interactions and experiences with all the staff during her stay. Crystal (business office), Carmen (nurse) and Jennifer (PT) were especially helpful with the logistics and helped answer some of my questions from afar. As a health care provider myself, I was reassured and satisfied with the care my mother received here. Thank you.