Arden Courts of Chagrin Falls

Arden Courts has been an absolute blessing for our family. My father was recently diagnosed with Alzheimer’s, and Erin, the director, has been a true godsend. Her kindness, compassion, and personalized care go above and beyond anything we could have hoped for. She took the time to understand our needs, guide us through every step, and make us feel supported and at peace. We are so grateful for her and the entire team at Arden Courts.

A Million Stars – A True Blessing for Our Family Moving my grandmother to Arden Courts was one of the best decisions we’ve ever made. After experiencing less-than-ideal care at another facility, we were nervous about making another change—but from the moment we stepped into Arden Courts, we knew it was different. The staff is simply incredible—compassionate, attentive, and truly dedicated to their residents. They took the time to get to know my grandmother, learn her routines, and make her feel safe and respected. It wasn’t just about medical care—it was about dignity, comfort, and kindness. Her overall happiness and health improved tremendously since moving here. The environment is warm and welcoming, with beautiful outdoor spaces, engaging activities, and a team that always communicates with families. I no longer had to worry constantly; I knew she would be in good hands and surrounded by people who genuinely care. I can’t thank Arden Courts enough for the peace of mind they've given our family and the loving care they continued to show my grandmother every single day until she passed on.

This will be a long post since I want anyone reading it to understand the depth of the extraordinary care that Arden Courts Memory Care in Chagrin Falls provides. Unlike other facilities, the application was the first indication of what the focus is at Arden Courts, that is, how to best care for your loved one, in my case, my mother. They wanted to know her preferences for food and hair care, her interests and hobbies, family and social activities, past impactful events, etc. I felt that the staff would have a good idea of who my mom is, and which section of the facility she would thrive in, before she ever stepped through their doors. I was not disappointed and was particularly grateful for the above the call of duty help the executive director, Erin, gave in transferring my mom from her assisted living facility to Arden Courts. She kept me informed of my mom's transition, often relaying stories of her interactions with her so that I felt like I was actually visiting mom myself! Erin, like everyone at Arden, is kind, compassionate, caring, and totally committed to providing the special care required of residents in their journey with dementia. The caregiver ratio to residents is great and the caregivers are superbly adept in handling the challenges of dementia care. Likewise, the medical care is top notch: mom's year-long open leg wound was healed within a few weeks, as was the edema in her legs, and without medications. They simply kept her clean and engaged in activities that increased my mom's movement. I could wax on and on about the care my mom received from Erin, Barb, and the team of caregivers who worked daily to keep my mom happy and appreciated, but instead I will simply say that my one regret is that I waited so long to move mom to Arden Courts. Moving a loved one is a difficult decision but you will have no regrets if you move him/her to the loving, caring, well-trained team at Arden Chagrin Falls. I cannot recommend them highly enough, and wish to thank everyone at Arden for the care given my Mom as well as the kindness and concern they always gave to me and my family.

⭐⭐⭐⭐⭐ Arden Courts Memory Care Facility provided exceptional care for our mother/wife throughout every stage of her stay. From the moment she arrived, the staff demonstrated incredible compassion, attentiveness, and genuine kindness. They took the time to get to know her personally, ensuring she felt comfortable and valued. As her needs changed, the team remained proactive, always keeping us informed and addressing every concern with patience and professionalism. It was clear that the caregivers were not just doing a job—they truly cared about the residents. Whether it was engaging her in activities, offering comfort during difficult moments, or simply sharing a warm smile, their dedication was evident in everything they did. Knowing mom was in such a loving environment gave our family great peace of mind. I can’t thank the Arden Courts team enough for their unwavering support and compassion. If you’re looking for a memory care facility that treats your loved one with dignity and respect, I highly recommend Arden Courts.

I cannot say enough good things about Arden Court, their staff, and especially Erin. Navigating dementia is an incredibly difficult process, and they made it as easy as possible for us. We routinely called them “angels on earth” for their care, compassion, and sensitivity to the issue. My family was literally changed for the better because of Erin - she went above & beyond, helped facilitate the transition for my father. She consistently communicated with my family to let us know how he was doing, and to just check in with us, even to just see how we were doing. We would have been lost without Erin. It is because of Erin, because of Arden Court that we were able to get him the care that he so desperately needed. We will always be grateful to Erin, and the ENTIRE staff at Arden Court.