Claremont Retirement Village

I cannot say enough positive things about Claremont Retirement Village.My sister urgently needed to find an alternative to living on her own, and Debi (marketing director) was so instrumental in making a move happen asap. The initial tour was an easy sell: all the residents my sister met were friendly, welcoming, encouraging, and saying how much they enjoyed living there. The staff learned our names right away and greets us by name, offering to help in any way they can. The accommodations are clean, updated, and well-equipped to meet the needs most elderly residents would need. The dining room is a wonderful meeting place, the food is very good and portions are generous, and the cost is incredibly reasonable. The units have a lovely screened in porch for some fresh air, the resident controls the temperature in the apartment (my sister loves to be warm!), and it's very quiet. So many activities to try out (My sister has watched a movie, a football game, enjoyed several outings, met so many new friends, listened to a piano player in the common area). I would highly recommend CRV without hesitation.

I filled out an application for my mother and included the $500 fee which was designated for holding the apartment for 30 days as specified in the agreement. After their assessment by their nurse, they did not approve the application. They will not return the $500 fee, even though there was never an apartment reserved for mom. Deb's explanation for that was that the $500 fee was for the assessment and screening process, even though that was never indicated in the paperwork that I filled out and signed.

After taking mom to The Claremont for dinner a couple of times to get a feel for it, we moved her there in November 2019, and simply could not have made a better choice! Like almost any senior struggling to live on her own, she was not in favor of moving, but she loved the activities and quickly made lots of new friends. Her one bedroom independent living apartment is fantastic, complete with her own screened in patio. The food continues to impress as well. Mom has since gone through hip surgery and is almost finished with rehab, and with dramatically declining memory, we will be moving her into memory care in the same building. I can't imagine a home for seniors having a more caring and helpful staff than The Claremont! The attention and caring we receive has been second to none. They've done extremely well keeping COVID-19 out of the building and we feel very safe having mom there. They are a little less expensive than similar facilities, but don't let that fool you. We looked at a lot of places, and have friends who've had parents both at Claremont and other facilities, and Claremont competes very well on all important factors. It doesn't feel like a senior facility; it feels like home. We feel like family there, and continue to believe it's the best place for mom.

My Mother has been a resident at the Claremont for over two years. In the past year, the facility has a new hands-on management staff that has made a number of positive and resident-responsive changes. The most important for my Mother has been the improvements made in the dining room. She has particularly enjoyed the addition of an excellent salad bar. Even before this past year’s changes, the staff at the Claremont has been, and continues to be, the best we could have wished for. Their kindness and concern for the residents is so appreciated by this daughter. In addition, whenever there has been any kind of maintenance issue with my Mother’s apartment, it has always been addressed within hours of bringing it to the front desk’s attention. The only negative I need to mention is that because the facility is older, doorways and space in the bathroom are definitely not ideal, particularly as a resident ages and uses a walker or wheelchair. Additionally, it would be nice if hallways had railings. But despite these last comments, the staff and value offered at the Claremont made it a great choice for us.

My mother has been here (Independent Living) almost two weeks and we are already totally impressed with the friendly staff, residents and family of residents. From moving day on my mom has had people introducing themselves and offering to show her the ropes. I met several family members of residents that have gone out of their way to be welcoming and have nothing but positive things to say about this place and staff. My mom couldn't be happier with her one bedroom apartment. She comments on how much more space than she expected when she downsized from her apartment. She lost her husband just over a year ago and has had some tough times. She continually tells everyone how much happier she is now and what a great decision this was; even though she had doubts in the weeks leading up to the move. Thank you so much to everyone at Claremont for making her life so much better.