Highgate Great Falls

It's hard to describe how wonderful Highgate has been in one of the hardest times in our lives. The staff has been so kind and understanding and each and every one that I met cares for my grandpa and his well being. I can't thank Melissa enough for answering all my questions and dealing with what she has had to and Timmie made the transition for me to take guardianship easy and stress-free. I wish I could name every one, but please know that you are all so wonderful and I am eternally grateful! The one thing I'm not worried about is that my grandpa is being cared for and loved by all of you!

Every Highgate staff person, including administrative, maintenance and support are just amazing! For those of us who have tended our loved ones for years throughout their changes, we can intimately appreciate the details that are covered. The services each person provides are 5 star!!! Incredible hospitality to guests and visitors. There is tremendous behind-the-scenes work that goes to making every moment for the folks, especially in memory care, unique!

There are three reasons why Highgate has been a phenomenal home for my dad: 1. The staff 2. The staff 3. The staff The care and attention my father has received has been incredible. I cannot say enough about the kindness, fun, and attentiveness the staff provides. Also, the size of Highgate is perfect. There are enough residents to provide social opportunities for my dad (with a nice variety of activities offered), but it's small enough to feel personal and homey. My dad has enjoyed the food as well. I have had several meals with him at Highgate and have been impressed with the quality of nutrition as well as the taste. For many reasons, but mainly due to the excellence of the staff, Highgate has been an amazing home for my dad.

I just have to say that this is the best place a family could ask for for their loved one. I have visited and even worked at different senior living facilities here in Great Falls and the way that all the staff including Christina Anderson treat and help the residents is beyond 5 stars. If there was a way to give a higher rating than just 5 i surely would. Highgate treats they're residents with love, compassion, kindness, and understanding. They have shown me that all residents and their families are top priority and are no matter what getting the best of care. I love this place and will forever go to them for my family senior care.

Karen has been a phenomenal administrator. She is always available if I have questions or concerns about my dad. She listens and is truly present in the moment to find solutions to my concerns. I feel completely comfortable talking to Karen about anything that may arise. She is professional and compassionate with me and my Dad’s needs. I have realized that with her experience and knowledge of residence, she can assess issues and find compromise with both family members and residents. She emulates what an administrator of an assisted living facility such as Highgate strives for in excellence I am grateful for the entire staff and what they do on a daily basis to make my Dad’s life the best it can be given his restrictions I do and will continue to recommend Highgate to my friends.