Brookdale Harrisonburg

Brookdale is one of the most amazing Assisted living centers that I have worked with in my 17 years in healthcare! The people who live there are always happy, laughing and being taken care of by the wonderful staff! If ever my mother needed a place to stay, this would be her home!

I would describe Brookdale Harrisonburg and the staff as an extension of our family unit. It gives me great comfort to know that my Dad is in a safe and very well kept facility, but more importantly interacting with people everyday who truly care about him as a person. They treat him with such love and respect and really take a very personal interest in him. When Brookdale opened back up after the Pandemic, I asked my Dad if he was still happy there, his comment was "Brookdale is the perfect place for me. The care is excellent and the food and facility both are really well done. The staff takes great care of me". A strong testament to the Brookdale staff and administration is that during the year+ that my Dad lived there during the Pandemic, not once was I concerned about his care and welfare. I knew he was in a very safe place with a great staff. There is very little turnover of staff in this facility so relationships get built and become very strong over time. The Director and the staff are very responsive and also go out of their way to assist families and the residents. Our family has been a part of the Brookdale Harrisonburg community since summer of 2014. My Mother also lived there for a couple of years in Memory Care before her death and my feedback is the same for this unit-a family feel with a very caring and skilled staff. I highly recommend Brookdale Harrisonburg and have not thought twice about our decision to make this my parent's home. What I did not realize in this choice is that it would become more than a facility and a place to live, but as I said in the opening line of this review, it is an extension of our family unit. That gives us all great comfort and joy.

My sister and I had to make the dreaded decision to place our mom in an assisted living home. Dementia/Alzheimer’s is a horrible disease and all of the people (Amy Cook, Michael Kelley, Jenn, Kayla, Ryan), and all of the nurses and staff at Brookdale have made the transition wonderful and pain free. They are available to talk with you any time day or night. The facility is so nice and as my momma says, “they are all so nice here and it smells so clean!” Having this “family” on our side is making this decision a whole lot easier. ❤️

Brookdale has the most amazing group of individuals who care for their residents. Each associate cares about the work they do and they go above and beyond to make the residents lives better.

My dad was very hesitant on moving into a senior living facility. When we went to visit and check the facility out Maggie Amick, Sales Manager, was super nice and made my dad feel very comfortable. It did not take us long to decide that this was the place for him. Everyone was very helpful with his move-in from Maggie presenting him with a welcome basket that had a few of his favorites in it, to Keith Knighting, the Maintenance Manager, helping to install the wall bracket for my dad's t.v.! This type of helpfulness and caring goes on everyday at Brookdale Harrisonburg. I always feel like family when I go to visit. Jennifer McNamara, the Executive Director, is always available to talk if I have questions. Garner Byram, the Business Office Coordinator, is a great person and very helpful if I don't understand the monthly invoices. Jennifer Dove, the Health and Wellness Director, is a great head nurse. She is super friendly and always easy to talk with when it comes to my dad's medical needs. It's impossible to mention all of the staff and all of the great things they do to make Brookdale Harrisonburg "home" for my dad. It's wonderful to have the peace of mind knowing that my dad is living in a safe and caring facility and he loves it!