Brookdale High Point

Receptionist (on 11/11 @ 9:15am) was soooo kind and receptive! I really appreciated her willingness to help, her upbeat attitude and the information she provided. Thank you for being great!!

Brookdale High Point on Hartley Drive offers a great home for Mom! It is safe, clean and with staff like Theresa Shirley who is the Nurse there I know Mom is in good hands. Theresa treats each resident as if they were truly family and ensures their health is her top priority whether she's on duty or not, she is always available to lend a helping hand. She has been a God send to us in helping Mom with this transition in her life. Tracie Mize (the Executive Director) has also been instrumental in ensuring Mom was taken care of! Tracie wears many hats and can be seen managing the facility, in the kitchen helping out, planning and working the many events Brookdale High Point offers (such as the Spring Fling gathering that occurred on Good Friday where there were games, food and even the Easter Bunny who visited the residents) or even helping move residents in if necessary. The staff here exhibit true service to their community and I feel blessed to have found a place like this for Mom!

HORRIBLE! staff does not care, nurse coordinator and providers with eventus change and discontinue medications without authorization. They collect $1800 or more non refundable community fee, then 2 months later tell you have to move your loved one. Filed a complaint with corp. Which fell on deaf ears, they never followed up. All they care about is the almighty dollar not your loved one.

We placed my disabled Brother in Brookdale the end of June and we have been very pleased with the service. It's a smaller facility with good staff and a clean environment. My Brother loves the meals . He has a good size room with private bath. He's been in 9 weeks so far and he's Happy with his new Home.

We needed a place for mom to stay while we flew out of state for a week. Mom specifically asked if we could write a review someplace because she really enjoyed her stay. The staff was friendly and caring. The food was excellent, she said, and there were plenty of activities.