Windchime of Marin

I recently had the pleasure of visiting Windchime of Marin, and I was truly impressed by the warmth and care that fill every corner of the community. From the moment I walked in, the atmosphere felt peaceful, welcoming, and full of life. The staff greeted residents by name, engaged them with genuine kindness, and created an environment that felt more like family than a care setting. It’s clear that every team member takes great pride in what they do. The community is beautifully maintained, the programming is meaningful and personalized, and there’s an incredible sense of respect for each resident’s individuality. As a visitor, I left with such a deep appreciation for the compassion and dedication shown here. This is a truly special place—one that honors its residents with dignity, love, and heartfelt connection every single day.

I can’t say enough positive things about Windchime of Marin. From the moment you walk through the doors, you’re greeted with warmth, compassion, and a genuine sense of care. Whether it’s music therapy or art classes, the staff ensures that every resident has opportunities to connect, create, and thrive. The staff are not only professionally trained but also attentive. You can tell they genuinely care about each resident’s well-being. The community is safe, clean, with cozy common areas and secure outdoor spaces that encourage movement and social interaction. If you’re looking for a memory care community that combines outstanding programming with compassionate, attentive care, I wholeheartedly recommend Windchime of Marin.

The memory care program demonstrates a high standard of professionalism, compassion, and person-centered care. The staff are well-trained in dementia and Alzheimer’s care, consistently showing patience, respect, and attentiveness to residents’ unique needs. The community maintains a clean, secure, and comfortable environment that promotes safety and dignity. Daily activities are purposeful and designed to support cognitive engagement, social interaction, and emotional well-being. Communication between staff and families is timely and transparent, ensuring continuity of care and trust. Overall, the memory care team especially Lisa Lomeli & Lauren Cottman exemplifies quality service, empathy, and commitment to enhancing the lives of residents. Their dedication to maintaining a supportive and structured setting reflects best practices in memory care and elder support.

If you're at the point where you're reading reviews of memory care housing, you're already in a really difficult situation and going through one of life's most unpleasant roller coasters. My sister and I needed to find a place for our stepmother, and while we hadn't dealt directly with memory care before, we had been exposed to it through other relatives and friends of the family. Based on the expectations of those experiences, Windchime was an incredible find. What we found were caring and engaged staff that were kind and friendly towards everyone. A decently maintained facility situated in a beautiful area with a gorgeous view of Mt Tam. Wonderful varieties of food that got our stepmother to finally eat again. Most importantly, we became aware we were working with a team & facility that aren't part of a horrible extractive corporate chain. We've seen that elsewhere and heard the stories, and it's clear that the staff here care about their work & are committed to it more than a corporate bottom line. Everyone has been so kind and so helpful in making sure our family member is safe and to help us navigate this new reality. The kindness and compassion here is something we just haven't seen at this level anywhere else.

Choosing a care home for your family member is a daunting task- lots of choices, promises and features that your loved one may or may not ever take advantage of.. not to mention the sticker shock of dementia care. What I learned in this process is that it is really about the people. A caring staff keeps a clean and safe facility. A well-supported staff has what they need to succeed in providing care and compassion. The Windchime staff not only did wonderful job of caring for my mother but also provided me with gracious understanding and support as we navigating her present and her passing. I never felt alone in the challenges that memory care creates on a daily basis. I found everyone responsive and willing to make things better. This was true of the day staff and the night staff as I visited at various times and days of the week. Windchime may not be the fanciest place you visit but it is the richest in what matters the most- a place where each resident is respected for who they are now, regardless of who they were before the heartbreak of memory loss.