Louisburg Manor

My mom was here for a couple months before she passed. The staff is inconsiderate. They refused to help my mom get to the dining room for meals even when she asked for help. Her room was changed a couple times. Each time they tore pictures off walls and threw them in boxes. They wouldn't help find things afterwards. She would call me crying about the staff at least once a week. Being 4 1/2 hours away all I could do was call and try and speak to rude med techs. I drove up every weekend so at least those days she had help. After nor talking to mom for about 10 hrs only to be told she was sleeping (yeah right) I called her hospice nurse who went over and sent her to wake med (which is also a lousy hospital). After being sent to wake we find out eventhough I called for them to wake her they didn't. She was out of it do to high co2 and ammonia levels. If they bothered to check on her they wouldve known without me calling hospice. After 14 days in the hospital she was placed at secu hospice house and passed 7 days later. I can't help but think we may have had a little more time with her if they payed more attention to their patients and didn't let them sleep through breakfast, lunch, and dinner...

I enjoyed my stay here, a lot better than the hospital,and had a great staff and a excellent roommate,I was there for physical rehab.

Stacy at the nurses desk helped us tremendously she showed patience and compassion helping 4 sisters talk to patient that was unable to answer phone.

This place is horrible u can tell they don’t care about the people there all they care about is money and they said they would do all these things and they haven’t done any of it my papa could be laying dead on the floor and they wouldn’t never know he walked off and the only way they even new he was gone cause the cops brought him back several times