Brookdale Stonebridge Ranch

It is with deep concern and disappointment that I write this review. My family entrusted this facility with the care of my mother, expecting professionalism, compassion, and respect. Unfortunately, our experience has been far from that standard. Despite multiple requests that staff refrain from wearing cologne and perfume—due to my mother’s documented respiratory issues—these accommodations have not been honored. Instead, the issue has been repeatedly disregarded. When we attempted to address this directly with staff, we were met with impatience, defensiveness, and a notable decline in the quality of care. The consistent lack of communication, empathy, and accountability across the team is unacceptable and has had a direct impact on my mother’s well-being. These are not minor oversights—they represent a disregard for basic patient rights and reasonable medical accommodations. I strongly urge management to investigate these concerns and take immediate corrective action to ensure ADA-compliant care practices, improved staff training, and a culture of empathy and responsiveness. We are hopeful this review serves as a prompt for meaningful change—not only for our family, but for others who deserve dignified and respectful treatment.

I wanted to take a moment to acknowledge the wonderful leadership of Derald, ED & Marie, RN They lead a team that cares passionately about their residents and I am honored to share numerous residents with them. They are doing a phenomenal job! So proud of their dedication to all the lives they touch and serve. Congratulations to the entire team of Brookdale Stonebridge Ranch.

This is a wonderful community that truly cares for their residents. The residents dressed in their team colors and watched a football game. Let me know if you need more information.

This place is amazing and the staff is personable and like family. We highly recommend it. It's hard enough to have to go through this transition with a loved one however, everyone at this facility has treated us like family, helped us to make this transition much smoother and most importantly take incredible care of Mom. It takes a village and they have a fantastic team/village. We love all of you. Also, my parents were about to celebrate a huge milestone, their 60th wedding anniversary and I briefly mentioned to the Memory Care Director, Chris Knight, that my Dad had arranged to have their priest come and do a special blessing and communion for he and Mom. Well, Chris and their Activities Director, Sara Bennett turned it into the most memorable, glorious ceremony and celebration we will always treasure for the rest of our lives. WOW, we can not even begin to express just how grateful we are for their love, thoughtfulness, time, details, planning, decorations and everything they did to make it happen. It was heartwarming, extraordinary and just beyond any words! They even brought Mom's friends over from assisted living and memory care to be part of their special day!!! It was priceless and we will always be grateful for this incredible memory. Thank you Chris, Sara and all the staff and residents at Brookdale Stonebridge Ranch. We appreciate all you do everyday, y'all are family and we love you!

My mom was so happy to find an AL community that offered such nice spacious apartments! But most important is the people that work each day to loving care for every resident as if they were family! Sara, who is the front desk Concierge, is absolutely amazing & has a heart of gold! Kim brings in the best entertainment, activities & host a special event for every holiday! Michelle, Health & Wellness Director, works tirelessly to coordinate medication, doctors visits, Home Health & overall well being for every resident. Juan, takes care of building maintenance & is always up & down the hallways with a smile on his face ready to assist you in any way! All the personal care, med techs, housekeeping & dining room staff employees treat the residents with love & respect. It is very comforting to know your loved one is well taken care of!