Acoya Mesa

Mom moved from a 55+ community to Acoya Mesa about a year and a half ago. The deal was sealed as soon as we met Sara Hensinger. Sara was so welcoming and provided all the knowledge we needed to decide on Acoya. We were full of questions and Sara treated us like “friends” from the moment we met her. If not for Sara, we may have chosen somewhere else. Since then Sara has gotten to know me and my family by greeting us at events we’ve attended at Acoya with mom. Mom is not savvy with her phone and Sara offered to send me photos of several special events like the petting zoo day, The Senior prom and a sketch of mom done by a sketch artist that visited Acoya. Sara truly loves my mom and is always complimenting her. I often stop to see Sara while visiting mom to catch up and say hi. I have dinner with mom often on my way home from work and have witnessed the dining room staff treating other residents as well a mom with great service. Carl and Lori in the dining area also go out of their way to make sure the food and service are well done. Mom likes the menu options available just like a restaurant. Thank you Acoya for taking excellent care of my mother.

I have been a resident at Acoya Mesa for almost two years. I have found the staff to be attentive, compassionate, and upbeat. Specifically, I want to mention a couple stand-out incidents. I have received several unplanned, no purpose, visits from Melissa (executive director) to my apartment! She just stopped by to say hi and visit. This was not when I first arrived, but after being here for over a year. We had delightful discussions and it really touched me that she took the time to visit. Another unexpected and pleasant experience was a recent interaction with Corie, the Revere Care Culinary Director. He prepares a spice blend that is on each table in the dining room. I have a medical condition that can benefit from having ginger and turmeric in my diet. I asked Corie if his spice blend contained either. Unfortunately, no. However, the next time I saw Corie, he had prepared a ginger and turmeric spice bottle for me. Wow! This is really going above and beyond.

My mom lived at Acoya on Brown Rd. for approximately three years, She started with independent living and was safe, comfortable and happy, After several years, she needed more assisted services. The transition was seamless and the communications always good. In her final weeks, working with Hospice, was also a beautiful transition. The Acoya staff, and I mean all staff, was amazing. They all said they were Jan's favorite and genuinely loved and professionally cared for her. Melissa Cecil, the executive director, has created a great team of service-oriented people. This was so important, as our family does not live in Mesa. They proved to us, over and over, we could trust them with the proper care. We are so glad we chose Acoya! Rick L. - Payson AZ

My mother was in the memory care unit for approximately 10 months. I could not have asked for a better experience during a difficult time for her. She had a beautiful room, safe environment and was surrounded by caregivers and other staff members who treated her like family. I highly recommend Acoya Mesa to anyone looking for a safe, secure and loving environment for their loved one.

My grandma lives here in the memory care unit. The building is gorgeous with lots of natural light and modern styling. However, I've often observed staff sitting around while residents needed care. For example, I observed one woman who feel asleep while watching TV start slump forward until she was about to fall out of her chair. I notified the staff and they came over to assist her. I can only know how to staff treats my Grandma when I’m there watching her. I don't completely trust them to deliver great care when I’m not there.