Arden Courts of Richmond

I volunteer at Arden Courts 2-3 times a week and I absolutely love it! The staff at Arden Courts is so welcoming and helpful! They truly are the best! The residents there are seem so happy and are super enthusiastic and friendly. I love being able to work with them by doing fun activities like cooking, having ice cream socials and any of the fun activities the staff puts together!

PLEASE DO NOT PUT YOUR LOVED ONE HERE. I can’t emphasize enough how terrible this facility is. Don’t let the tour fool you. It is not an accurate representation of what you will be subjecting your loved one to. We moved my grandmother here with the expectation that she was in some of the best hands in the state for memory care. We could not have been more wrong. During my grandmother’s stay, she suffered numerous injuries, from which the staff continues to change their story. After her most significant injury, I spent the day by my grandmother’s side. Not one staff member came to check on her, much less clean her up. The leadership team is unprofessional and lacks empathy. When confronted with life-threatening concerns, they focused more on fabricating a story to protect themselves instead of acting in the best interest of their tenants. I beg of you, find another facility for your loved one. Advocate for him/her as best as you can. I wish we could have done more to protect my grandmother.

I couldn't be happier with the care that Arden Courts provides to my Step-dad. I moved him from a miserable memory care unit in Michigan to Arden Courts about 2 months ago. The facility staff immediately understood his needs and keep him safe, healthy and actively engaged in meaningful activities. The constant updates, pictures and quick responses to my questions are remarkable. The physical space is beautifully maintained, the food is excellent and the staff is welcoming, kind and truly understands the unique care required for Alzheimer's and other dementia residents. I highly recommend Arden Courts and thank everyone for their care and support. ❤️

When I found out Melissa Evans was the Executive Director and working for your facility I was delighted. I had the pleasure of working with her in the past. Her bubbly personality, positive outlook and creative skills of throwing a party...I know she is an assest to the residents and all that know her.

Arden Courts is an incredible memory care facility. All of the staff are so caring and involved. The enrichment programs are thoughtfully planned and executed in such fun, interactive ways. I have witnessed such patience and kindness from every staff member; the leadership team is very involved and knows each resident like family and its clear that they all love their jobs. Ly is especially amazing at meeting all of the residents where they are to make sure they are included in social/enrichment activities and kept as active as possible. We are so happy to have found Arden Courts for my mom.