Independence Court of Monroeville

My mom has been a resident here for over a year now. I have been very happy with the way they treat her, and with the level of communication they provide me. My mom has never had anything bad to say, and neither have I. I toured four different facilities when I was looking for a place for her, and while there were other contenders that I feel might have matched the level of care here, they were all further away and more expensive by a wide margin. The building is generally well cared for, and while there have been some instances of high turnover closer to the top of the management ladder, the aides who see my mom on a daily basis have remained mostly the same. I have had multiple other residents tell me that the food served here is better than any of the other facilities that they have been in, some citing as many as three other care homes. My only wish is that there was an Excela facility closer to Monroeville so I didn't have to transport her as far for doctors appointments, but that is hardly the fault of the people at Independence Court. I would recommend anyone seeking senior care for a parent to tour here and see what they think.

Tiffany, the Director of Sales & Marketing, was a wonderful help to us & addressed our concerns thoroughly as we transitioned our loved one to this personal care home. We were warmly greeted by Tyler (Executive Director), Marcelle (Director of Nursing), Mel (Patient Life Enrichment) and so many others. They are a fantastic team! Recent renovations make the facility inviting and bright. Multiple activities are offered almost every day and the staff make an effort to connect with each resident.

So grateful for the entire staff at Independence Court. Timmie Roberts, Director if Admissions and Marketing, went above and beyond to assist us moving mom into their memory care unit. She never missed a step during the transition. The compassion and kindness that our family experienced was very heart warming. Knowing mom is in good hands and in a safe environment is very comforting to us. The care and compassion from the staff is top notch. They really have a love for their job and it shows. Tammi, Director of Nursing, immediately took action to get mom on board as well. Thank You ❤️ Paula and Debbie, who greet you with a smile when you enter the door, are very helpful answering questions as needed. Always pleasant. Thank You The med techs are fabulous as well as all the nurses. They are so kind and caring individuals. I watch mom interact with them and they do their best to get her acclimated to her new surroundings. Thank you to entire staff for welcoming mom and our family to Independence Court. I know we made the right decision for mom.

The staff who have cared for my client have gone above and beyond in making sure that she has always felt welcomed, loved & important. The med techs, caregivers, activities directors, receptionists, & Most especially director of nursing, Tammy McElhose have offered so much compassion. From the day Tammy met her she became a touchstone for her. Tammy offers so much love and concern. Her big kind & compassionate heart is one of a kind & I am grateful that she has been a part of my clients journey.

I have visited this facility a few times over the past year for some of their community events. This facility is very bright and clean. The staff is very kind and friendly and you can see how much they care about their residents, and also for the community. I highly recommend looking into Independence Court of Monroeville if you or a Loved one is in need of an Assistant living facility.