The Heritage at Fountain Point
The Heritage at Fountain Point
★★★★★★ 4.4 (25 reviews)
Assisted Living Facility
3725 West Madison Avenue, Norfolk, NE
Hours of Operation
Mon-Fri: 9:00 AM - 6:00 PM
Sat-Sun: 10:00 AM - 4:00 PM
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The Heritage at Fountain Point

Assisted Living Facility
3725 West Madison Avenue,
Norfolk, NE
Hours of Operation
About

The Heritage at Fountain Point

The Heritage at Fountain Point is a licensed assisted living facility located in Norfolk, Nebraska. Nebraska Assisted Living Facilities provide housing combined with personal care services, health monitoring, and support for daily activities.

Services typically include assistance with activities of daily living (bathing, dressing, toileting, transferring, eating), medication management, meals, housekeeping, laundry, social and recreational activities, transportation, and 24-hour staff availability. Some facilities offer specialized memory care.

Who We Serve: Assisted Living Facilities serve older adults and people with disabilities who need help with daily activities but do not require the 24-hour skilled nursing care provided in nursing homes.

Licensing: Typically licensed by the Nebraska Department of Health and Human Services, Division of Public Health, Licensure Unit.

Payment Options: In Nebraska, Medicaid may help pay for assisted living through the Aged and Disabled Waiver. Eligibility is based on both financial and functional criteria. Contact Nebraska Department of Health and Human Services or visit https://dhhs.ne.gov/Pages/Medicaid-Long-Term-Care.aspx to learn about eligibility requirements and how to apply. Wait lists are common for waiver programs, so applying early is recommended.

Families researching assisted living options should verify the facility's current license status, review any inspection reports, and schedule a visit to assess whether the environment and services meet their loved one's needs. For more information about assisted living regulations in Nebraska, visit Nebraska Department of Health and Human Services, Division of Public Health.

Licensing requirements and regulations may change. We recommend verifying current requirements directly with your state's licensing agency.

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Reviews

4.4 ★★★★★★ (25 reviews)
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Pam Siebrandt's profile photo
Pam Siebrandt 10 months ago
★★★★★

We are very happy with the care my mom gets at Heritage at Fountain Point. My mom has been at the Memory unit since July 2024. The way the staff interacts with my mom with dementia is very positive. The training they have is very apparent when she is not having a good day. The previous place she was at she was very agitated most of the time and here at heritage she is calm and content. She has became friends with several ladies there so I don't feel she is isolated. They have many daily activities that keep her entertained and mobile. She is still able to keep her dignity even in her cognitive decline which means a lot to my family. The communication with staff and my self and family is great. I can always call if I have questions or concerns and they listen. They are also very organized when it comes to having my mom ready for doctor appointments. They have all the paperwork needed for the doctor to be able to relay the info from the appointments to the staff there at Heritage to make sure all the orders are being taken care of for my mom's care. Overall I and my family are very happy we chose Heritage at Fountain Point Memory unit for my mom.

Pat Weberg's profile photo
Pat Weberg 10 months ago
★★★★★

My husband has been living at Fountain Point Memory Care since May 2024. He has received excellent care and has been treated with dignity and respect. He has been given cognitive stimulation through the Portraits program. The staff is amazing, they are kind , caring and knowledgeable about the needs of the residents. The staff is led by a wonderful team of Theresa and Hannah! Their humanity and compassion are on display every day. They lead the staff by their amazing example. I would be pressed to find a facility any better. I am so appreciative of all the people who care for my husband.

Kathy Pearson's profile photo
Kathy Pearson a year ago
★★★★★

The staff at Heritage is exceptional. The nurse and med aids are always friendly, professional and treat my parents like family. They are sure to call the family with any questions or changes in our parent’s status. The activities that are planned are plentiful so mom and dad can decide which activities they want to be involved with. The Physical therapist that come to the building also have workout sessions for any of the residents to be involved in. The kitchen and housekeeping staff are also exemplary . The food is good and the rooms are clean. They also have a personal relationship with the residents and their families. I would highly recommend Heritage to anyone looking for a great place for themselves or a family member.

Denise P's profile photo
Denise P 3 years ago
★★★★★

The facility is beautiful. The really nice thing is that my father has a full size bed in his room and not a twin. Not only is the facility beautiful but the people I have dealt with have been WONDERFUL!!!! Jennifer Berg is amazing... She is extremely helpful and quick to respond to any questions I might have regarding my fathers care. Maria in Memory care was also extremely helpful. Feels good knowing my father is in great hands!! What a blessing!

Barbara Carstens's profile photo
Barbara Carstens 9 months ago
★★★★★

I’ve had very positive experiences at every visit I’ve made to Heritage of Fountain Point. The staff are always friendly and accommodating. A very warm and friendly atmosphere and you always feel welcome and at home. Beautiful facility.

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