Polar Ridge Senior Living

Maria and the Memory Care team st Polar Ridge did an outstanding job caring for our mom throughout her 18 month journey with Alzheimer's. Both Judy and her husband Russ were encouraged and well cared for by the staff during this unsettling and often difficult time and made a significant impact in their daily lives. Thank you and God bless you all~💗

Our mother has been at Polar Ridge for almost 10 years. She was one of the original assisted living residents. As she aged (currently she is 99 years old), her memory started to fail. Recently we moved mom from assisted living to the memory care unit. The staff in memory care have been outstanding! The care they have given my mother is second to none. Maria treats mom as though she is one of her own family! We highly recommend Polar Ridge.

After reading many other reviews, I thought I'd provide my first review of Polar Ridge Senior Housing. While my review may currently be only 4 stars (4.5 was not an option), I do so because this is just the beginning, I am very familiar with the care industry, and I'm more than willing to admit I have high expectations. After someone I love made a life decision to accept assisted living, I took her to various locations to tour. She was adamant Polar Ridge was the place to call home. Thus, in the steps/process it took to get her accepted into Polar Ridge, and get acclimated for her first 30 days, my thoughts are as follows: * Flexibility- Meetings, tours, and assessments were achieved by the flexibility Polar Ridge provided. This ranged from marketing, to staff, to nursing, to family calling or Zooming in... we were so grateful! * Friendliness - From administrative staff, to nursing staff, to housing staff, to activities staff, to food service staff, ALL have shown a welcome feeling that seemed amiss at other locations we toured. Any time we were headed to the wrong hall or floor, someone (staff or residents) kindly stepped in to assist. * Patience - Once again, a person of high expectations, I have asked many questions to sort out what are reasonable expectations. The administrative and nursing staff have exuded much patience, and a jovial nature, with each and every query. They continue to navigate us, as we navigate Polar Ridge. They never make us feel that questions, or requests, are cumbersome or a burden. They have listened, and they have taken action. Rome wasn't built overnight, thus change takes time. * Variety - Choice is imperative at this stage in life. Residents have a monthly activity calendar, jam packed full of things to choose from. We told our loved one, "Polar Ridge will be what you make of it. Get out and try it all." Our loved one has discovered many new activities to enjoy, as well as discovering dining provides choice as well. She is happy at Polar Ridge. * Renewed - I have recognized some staffing changes have occurred within the last 3 years, which is extremely common in the care industry (a grave misfortune, but it exists). What i currently see is a driven, cohesive, adaptable, and growing team, with great potential! I look forward to seeing all they become. Many reviews I read seem outdated, thus it is my hope to promote this renewed team. I could continue to write more, but I'm reserving that for the 5 star review i hope to provide in the future. For now, THANK YOU to all of the staff, and residents, who have been so welcoming!! Polar Ridge has a lot to offer, but you won't see it unless you step in to discover this yourself. In an industry that can be really tough, they have my respect.

My mom moved into assisted living a few months ago. She has several mobility challenges and the staff has truly gone above and beyond to provide adaptive services and make her feel part of the community. I can't say enough good things about Polar Ridge and the staff.

Maria consistently engages with the residents in both group activities and games that brighten their days with her enthusiasm as well as her kindness in personal attention.