Highlands Senior Living Rome

The dog and pony show they put on to get you there makes you think you are doing the very best thing for your loved ones. They tell you all about the ratio of staff to residents and it sounds great. What they don’t tell you is that the same staff that is supposed to provide care for your loved one also has to clean, cook, serve meals, administer medication and do laundry. There were many times immediate care wasn’t available for my grandmother because staff were stretched way too thin. We were also told the day that my grandmother passed away that we would receive a refund for the remaining days of that month. I had to call several times to even be told the amount and now it’s been 4 months and still no refund. When I call now I am told that who I need to speak to isn’t available and I don’t receive a call back.

this is by far the nastiest nursing homes ever. My dear grandmother has 2 bed sores and bruised grab marks on her entire body. to top it all. she has contracted salmonella from feeding her basically raw poultry. plz condem

Highlands Senior Living Rome is the best living facility around. The care staff is nice and attentive. The Executive Director Savannah Jones is the best Director I’ve ever had the pleasure of meeting; she is very knowledgeable and helpful in many aspects. If you’re looking for a place to put a loved one Highlands Rome is the best choice it’s literally home away from home.

I recently toured their facility. The staff was super kind and super helpful. Unfortunately, the price range was a little bit out of our budget, but if we could have afforded it, I would’ve loved to put my grandmother there! I believe our tour was in the middle of activity hour the seniors were outside having ice cream floats listening to the best “oldies music” having a complete Blast they were the sweetest staff they offered us ice cream floats and asked us to join the festivities 10/10 I recommend

The Gardens of Rome was by far the best choice for my grandfather when factoring in where he would feel the most at home! Everyone is so welcoming and friendly. Every worker I’ve encountered has a true passion for the residents living there, and it shows! Savannah made the transition for my grand father as smooth as possible and was very ensuring of his care and safety! Very very happy with everything about the Gardens!