Springfield Assisted Living

I have lived here since May of 2024, and have no complaints! I was concerned about moving into a "assisted living " facility. To me it was one step closer to a nursing home. But I have found that this is a great place for me! Staff is always very helpful when I need them and respects my decision when I don't. I enjoy all of the activities and amenities available to me and make good use of them all. Dining room is a good place to socialize and make new friends,the menu is basic and has options from which you can choose from. Overall I would give it four and a half stars. I am enjoying it here more than I thought I would.

The only good thing I can see about this place is That it is fairly clean. However, my father is a Resident there and he has signed up for The practicing physician to come to his room and no one ever shows up. I've called the facility multiple times and you can never get through to anyone. If I have concerns I have to go directly into the facility and talk to a human. The food is basically trash. They are doing many renovations To the cafeteria , but I wish they would put more money into the quality of the meals.

We are ready to move our Mom into her new apt soon. Cant say enough good things about our experience thus far. The director, Sherry, Food Service Director Kathy, and Penny at reception have been awesome helping us with Medicaid waiver assistance, helping get a room close to dining room for Mom when possible, etc. Thank you so much and we look forward to the next leg of this necessary journey...

i wouldn’t send my dog there . They make it sound good and look good . But they don’t care about there residents . They send them out in the public stinking and dirty hair . The rooms are not cleaned the way they should be . The Director of Nursing does not do her job and tells you she will do things that never happen .also tries to tell you have 30 days to find your loved one a new place to live and doesn’t take the proper procedures . And when you bring in the Proper people such as the State they do the back stroke . I would think twice before I send another loved one to this facility . Please watch out for the people that can’t watch out for them self . Not happy at all .

My mother is so Happy there. They take great care of all their apartment "renters". The employees are respectful, kind and responsible.