The Woodmark at Sun City

I visited the Woodmark at Sun City for a tour for my Aunt. When I got there the staff were all so welcoming and friendly. The first thing I noticed was the beautiful landscape and how clean the property was. Kory gave me a tour of the community and was very patient and informative. While we were on the tour all the residents stopped to talk to him and introduce themselves to me. They were all so nice and pleasant. I love the environment there. We are still looking at communities but due to Kory's outstanding tour The Woodmark will be at the top of our list. I highly recommend!!!

Our loving Aunt lives at Woodmark Memory Care and is doing very well. Andrea Osorio is always available to our family and is caring and professional. We would like to give our gratitude to the entire staff for allowing us to feel secure in our Aunts care. The home is clean and the food is good. This is not an easy aspect of aging but with your help, we are moving forward with positivity. Woodmark memory care gives our Aunt an opportunity to be happy, thank you.

We reviewed Woodmark for my mother who needs assisted living. It was well lit, clean, nice updated/remodeled floor plans, and with limited mobility, one of her favorite things was the layout which minimized her need to travel for meals and events. Kory was the representative we worked with, and we couldn't ask for someone to be more supportive and helpful. Ultimately she didn't chose Woodmark, but she had a very hard time making that decision. If her new home doesn't work out, we'll be back in contact with Kory.

I toured at the Woodmark in sun city, and my experience was nothing but amazing. I met with Kory and he was so nice to me and my brother. I watched his interactions with the residents and they absolutely loved him. The community was very clean and bright plus they had tons of activities. We can’t wait to bring our grandmother to Woodmark. I know she’s going to love it!!

I have had my mother placed here for several years. Currently if you are thinking about placing a loved one here I would reach out to the cooperate office and see if you can even get a response. I personally would love to know how or if they even have a plan to fix the “revolving door” of employees. Not just unskilled employees, the entire management team is new yet again, I believe like the 3rd or 4th time in the last 2 years. I personally have reached out to the owners TWICE with concerns. Absolutely, disrespectfully, NOTHING from them. This last time they actually had the new Executive Director reach out to me. She is very kind, however was only employed for a few weeks at best and how concerning is it that the owners/ corporate are so removed and care so little to hear the real issues so maybe they could provide a secure and stable atmosphere for our loved ones! Billing department is rude and will bill for one thing and then try to collect more after the fact. Placing my mom here was supposed to be so I could be her “son” again and not have to do so much work! There is hardly a person here who has their feet settled in enough to handle that load. This weekend the sweetest front desk gal said goodbye because she is leaving. It sure was nice being greeted by a smiling face and somebody who was always willing to help. To the Woodmark owners. You cannot rely on the FEW fantastic employees who have been faithful to you forever if you keep under paying them and have them in constant turmoil and insecurity! Thank god for employees like Julie. Do your homework. This place has a ton of potential with some extremely wonderful caring people doing the hands on work. It’s the upper management that is absolutely creating a very unstable establishment!!!!!