Brookdale Hawthorne Lakes AL

Our mom moved into Brookdale Hawthorn Lakes in January and we couldn’t be happier with her choice. The staff is friendly and attentive. Her apartment is modern and nicely appointed with great storage. There is a large variety of activities and amenities and something for everyone to enjoy. We are so happy to have her close by and knowing she loves her new home is a bonus!! We highly recommend Brookdale Hawthorn Lakes!!

Mom moved into Brookdale and had a great experience. She was able to meet so many new people and had wonderful events to experience. When she had a medical emergency, the staff was prepared and handled her emergency professionally. I would recommend Brookdale to anyone looking to relocate.

My mother moved into Brookdale Hawthorn Lakes at the end of January. She relocated back to Chicago from Arizona and couldn't be happier. My mother's apartment is great - updated with lots of light and storage, she's met wonderful friends, and the Brookdale staff is wonderful. We all felt welcomed and informed from Day 1. We are thrilled that my mother is so happy and we love having her so close by. We highly recommend Brookdale Hawthorn Lakes!!!

They charged my mom for large garbage bags tonight. They took away the flowers from my father's funeral that were placed in a group room with permission but they were removed by corporate? Allow the edits from me to continue throughout her stay. to be continued. They will nickel and dime you while also denying you everything. $8,000 out of pocket you would THINK they could cater to her needs. ETA 11/11/25: They addressed her concerns this evening. They explained that the garbage bags "the residents are responsible for garbage bags, not the 'short-timers' (mom's words)", and they accept funeral flowers often but 'break up the flowers to various residents and put them in vases often, and 'she' who visited to address this today (my mom asked me to leave her name out of this) will use this as a training opportunity for her staff.' I am very grateful that they addressed this with my mom, but at the very least, I had hoped that a public response to me would have also been addressed seeing as I now know that they have seen this review considering the conversation had today with my dear mom.

My parents moved to Brookdale at Hawthorn Lakes 3 months ago. From the moment we toured the facility and rooms, from the time they moved in was great. Everyone that works at Brookdale is diligent, kind and care about the residents and their families. Your loved one will be taken care of here.