Brookdale South Bay

I had a disappointing experience with One of the nurses, whose name I believe is Petal, came across as unprofessional and dismissive. I felt that my concerns weren’t taken seriously, and the overall attitude made the environment feel unwelcoming. I hope the facility considers more training on respectful communication and patient care.

My Dad is so happy to be a part of this community of loving and caring staff at Brookdale South Bay! They are attentive, kind and caring individuals who go above and beyond to make him feel so loved and cared for. During a recent extended hospital/rehab stay, they coordinated a zoom call with the other residents, sent him a huge card signed by everyone and several staff have reached out to me numerous times to get updates on how he is doing. They love him so much and show it in so many ways and this makes me feel wonderful, too! We couldn't be happier that we chose Brookdale South Bay for my Dad to enjoy this special stage of his life.

My Dad was a Hospice resident at Brookdale South Bay for 7 months. He was completely independent at home until November 2021when he suffered a stroke necessitating placement in a long term care facility. He received excellent care until his passing in July 2022. The entire nursing and activity staff made him feel loved and welcomed. The staff was quick to notify me of any change to his plan of care, no matter how minor. As a retired Director of Nursing from New York, I am well aware of the challenges encountered in running a health care facility, and trust me, they are enormous. I could not possibly acknowledge all of the wonderful people who made my Dads final days happy, and at times joyful. They were amazing. My Dad’s own words to me said it all, “I have made a lot of nice friends here”. I miss my Dad terribly but have a sense of peace knowing that in his final days he was surrounded with love and comfort.

We feel lucky to have found Brookdale. We don't have to worry about shopping and preparing food, cleaning, utility bills, etc. Our life here is like living in a very friendly and cruise ship (but on land). There are lots of activities and we don't feel pressured to engage if we just want to relax in our apartment. Our friends and family who have visited are now also interested in moving to Brookdale when the time is right. One of the best decisions we've made in our life. We HIGHLY recommend it.

House of Horrors - My father been placed there less then 30 days ago. So far he fell and dislocated a shoulder, got bed sores, his urine bag overflow causing him pain, doesn't have bed rails, took two weeks to get a wheelchair, and I walked in on him twice yelling for help and being ignored. The staff is Dr. Jykell and Mr. Hide, when visiting they are very receptive and promise to work on the issues. As soon as a family member is not there, they are back to ignoring his requests for help and not cleaning him.