American House Westland Joy

The staff here, Kristy, Amber, Makeba and others work hard to make it feel like home. There's always something to do and someone to visit with. A quiet afternoon with a good book in your apartment is always an option too. I've been here almost 7 years...come and find out why.

I cannot begin to explain how AMAZING everyone is, so let me start from the beginning. I received a tour from a nice pleasant woman named Gail. Gail gave me a beautiful in depth tour around American House, but in all honesty. She did more than that. Gail showed me what a future home for my mother looked liked and I am not disappointed 1 bit. Especially when the Executive Director Kristy and Sales Director Amber answered all my questions and addressed my concerns. They say a home is where the heart is and if it’s one thing about American House Westland Joy, that’s all they know. Especially the maintenance director Arron. He is so quick and efficient when it comes to handling the residents maintenance needs. As well as, taking the residents request as top priorities. The same goes for Kristy, Amber and even the life enrichment director Makeba. As I observed and watched Makeba in action on my tour, I saw nothing but smiling faces on the residents faces and that told me all I needed to know. This is the place for my mom and I can’t wait for her to move in. Last but not least, another thing that I really enjoyed about my tour was the FOOD!!! The culinary director Tiffany was so well diversified in cooking the gourmet meal that she prepared for us. The prince charles vegetables were well seasoned, along with the parmesan chicken. I don’t know what she put in it, but all I know is that I want some more.

I came in for a tour at American House & was greeted by smiles from residents & staff which made me feel right at home. This was my first time visiting communities as I was not ready to commit yet. Amber James gave me all the tools needed for decision making. The tour was great the community was clean & it was a great atmosphere. I would recommend the community to my family & friends. Amber was a terrific tour guide & very knowledgeable. She made my visit one to remember.

I recently had the pleasure of touring American House Westland Joy, and I couldn’t be more impressed! From the moment I walked in, Amber and Kristy made the tour so warm, welcoming, and informative. They answered every question with care and truly made me feel at home. The community itself is beautiful, extremely clean, and full of life. I loved seeing the engaging activities led by Makeba—there’s truly something for everyone to enjoy, keeping residents active and connected. And the food—wow! Tiffany, the culinary director, and her team prepared delicious meals that felt both comforting and fresh, really showcasing the quality of dining residents can look forward to every day. Everything about my visit was exceptional. American House Westland Joy is not only a beautiful place but also one filled with warmth, care, and joy. Highly recommend!

Absolutely cannot say enough amazing things about this place. The staff is absolutely amazing, from the cleaning people, to the activities and especially Kristy and Amber in the office. Anything I need they are more than willing to help me. The food could use a little improvements but other than that I am so grateful I chose this place for my mom. ❤️