Amedisys Home Health Chattanooga

Amedisys Home Health is amazing. From the moment the therapists started working with my husband his life changed for the better. We have never experienced the care from any other service that we have received from their amazing therapists. Tiffany and Michelle (and others) have my husband doing things he never thought possible. We will be forever indebted to them for their kindness - thoughtful care and their professionalism. If you are reading this deciding what home health service to use - without a doubt you will be well cared for in their capable hands.

Disappointed in the care for a loved one. Despite inconsistent therapy visits, I give ⭐️⭐️⭐️ because the therapist was kind and knowledgeable during visits. When noticing a decline in areas not currently being addressed, management was contacted to inquire about goals /treatment and alternative options; to which the response was minimal due to staffing shortages and suggested 1 other home health company. Management related that there would leave the situation alone and not make any changes until the family reached a decision. This resulted into no shows/communication from the therapist. When contacting management again, the response was that a conversation was had with the therapist and the therapist didn’t feel “comfortable” seeing our loved one anymore. There has been no formal documentation of treatment discontinuation or a formal referral. This contradicts several code of ethics: Principal I •Individuals shall use every resource, including referral and/or interprofessional collaboration when appropriate, to ensure that quality service is provided •Individuals shall give reasonable notice to ensure continuity of care and shall provide information about alternatives for care in the event that they can no longer provide professional services. Principal IV •Individuals shall work collaboratively with members of their own profession and/or members of other professions, when appropriate, to deliver the highest quality of care. Please do better for the sake of families. It is already a difficult time to navigate.

Had therapy for 3 months and had great results. All three therapist I worked with were professional, kind and patient with me. Hopefully won’t find myself in this position again but will certainly call them if needed and recommend them without hesitation!

Was on amedisys for little over a month. All the sudden I'm off and was told they would look for palliative care for me from a different provider. That still never happened as I lay in bed suffering with no plan now. Nurses were good, it's just the new medical manager must have thought I was just chronic and not terminal, but still left hanging with no plan for help. Zero help

I had Amedysis home health care services for months. The majority of the nurses/CNAs are very good. However there are some that demonstrate behavior "not in line with the goals of providing high quality, personalized care" and if you contact them regarding your concerns, they may find they are no longer able to help with your home health care needs, so they drop you. Sadly, I would not recommend them even though they have some great nurses