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Pruitthealth at Home - Griffin
Pruitthealth at Home - Griffin
Pruitthealth at Home - Griffin is a Medicare-certified home health agency serving Griffin, Georgia and surrounding areas. A Medicare-certified home health agency provides skilled nursing services, physical therapy, occupational therapy, speech-language pathology, medical social services, and home health aide services to patients in their homes.
Medicare covers home health services for patients who are homebound and require skilled nursing care or therapy services on an intermittent basis. A physician must certify that the patient needs home health care and establish a plan of care.
Home health agencies are certified by the Centers for Medicare & Medicaid Services (CMS) and must meet federal Conditions of Participation. These requirements ensure that agencies provide quality care, maintain proper documentation, and protect patient rights.
Medicare beneficiaries pay no cost for covered home health services when provided by a Medicare-certified agency. For more information about home health benefits, visit Medicare.gov. Compare home health agency ratings at Medicare Care Compare.
Quality ratings and agency data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
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Services
Comprehensive home health services available in GRIFFIN
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My husband has only used this service for a short period, but I will never use PruittHealth again for his home health needs!!! There have only been about 3 visits to our home over the past couple of months, but our orders require 3 visits PER WEEK. We have never received any supplies that should've been ordered, and when a nurse did come by during those 3 visits, they would leave a few extra supplies in case we had to care for the wounds ourselves. This ended up being 95% of the time. When we call to check on the status of our next visit (which we had to do frequently), we get nothing but "red tape" and the runaround. I would leave my number for a return call, but never would receive one. They have poor customer service and no regard for the overall care of the patient (which should be at the forefront of their company). My husband called them again to see why there is such a delay......they once again gave him the runaround. When he had enough of their poor service and advised them we would go with another company, they hung up on him!!! I care about my husband's health and recovery.....which is why I would never use nor recommend PruittHealth Home Health Services.
The services were provided when I needed them most, which is appreciated. I did not, however, find it comforting that I was not being listened to about appointment times. I cancelled b/c it was against this business' rules to be able to resume normal life activities (go out to eat, etc) my husbands Dr. suggested he get back to "life" as much as possible. When I called to cancel b/c I didnt want to break their 'rules' they still tried to sell their 'education' services to me. We are a young family...we don't need elder education. We just wanted a company to come in and do the job the Dr. referred them for. We have that now.
This is a very trifling company that needs to be investigated…..
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