Carefor

Absolutely untenable charging 600.for a nurse to assess my Father in order for a caregiver to manage meds (meaning handing to him- he takes ONE prescription). Not my first time using a service and others never charged for this. Suffice it to say after caregiver sent was seen sleeping will not be using their services further. Poor communication regarding having shifts covered- except for one employee who was very hands on, empathetic, and communicative.

Lack of responsive feedback to questions and concerns by management and bookkeeping. One Caregiver totally ignored sanitation issues, resulting in complaints from the facility. Excessive charges for initial consultation. We fired the company and would not recommend anyone to use their services.

This agency has undergone a major change, for the worse. If you have a loved one suffering from Alzheimer's dementia, stay away. They do not have qualified, trained caregivers that understand the different behaviors of an Alzheimer's patient. Management stands by their incompetent caregivers, many who sleep on overnight shifts, when the patients are fully awake. Two different caregivers cornered my loved one inside a small bedroom, barricading the door, for 12 hours straight and refused to let him leave the room. Fortunately I had a camera in the room and have their behavior documented. Please be careful with this agency.

Horrible experience. CareFor is only in the business for money. I talked with Debbie and staff many times about my loved one. They kept giving hope, while taking thousands of dollars from my loved one's estate. In the end, CareFor dropped my loved one's care and they are in worse shape than before. This organization preys on the elderly/sick and are not qualified or experienced to give care.

Hi Debbie! I hope you’re doing well and staying safe during this pandemic. I wanted to tell you how happy I am with my brother Richard’s current condition. He’s rebounded tremendously in the last few months. His head is up, his eyes are focused, and he continues to try to communicate. And his mood is so much better! It’s truly amazing! And it’s all due to his team of caregivers. He has the best team now than he’s ever had. The care, compassion, and love they give him is amazing and that’s why he’s responded so well. He loves them all. When I check in on the cameras I can see and hear the connection each of them have with him. You have no idea how much peace of mind this gives me! Especially during this pandemic when I can’t go see him, which breaks my heart. But I have complete confidence in them. They’re truly a team and they work so well together to keep him happy and healthy. They’re my eyes and ears. I trust their judgement and have a lot of confidence in them. I know Richard would agree with me. Please let them know how much I appreciate them and all they do for Richard. They make my life less stressful. They’re truly amazing and we appreciate them so very much. Your company’s name change from NCM to CareFor was perfect because they truly do care for their clients. Thanks again Debbie for everything you guys do for Richard and myself and Nancy. You guys are the greatest. Sincerely, Mike Steele